Driven professional with a proven track record at Amazon, enhancing customer satisfaction and delivery efficiency through optimized routes and accurate order fulfillment. Skilled in Microsoft Office 365 and demonstrating a positive attitude, I significantly improved team efficiency and safety standards. Expert in customer service, I excel in fast-paced environments, ensuring top-notch service and operational excellence.
Hi, I’m
Alaisia Lee
Blythewood,SC
Summary
Overview
4
years of professional experience
Work History
Treysl Edxpress
Amazon Delivery
03.2021 - Current
Job overview
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Amazon
Amazon Picker
10.2020 - 03.2021
Job overview
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
Hamricks
Cashier Assistant
01.2020 - 09.2020
Job overview
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
Claflin UniversityOrangeburg, SC
Bachelor of Science from Criminal Justice
University Overview
Skills
- Microsoft Office 365
- Data Collection
- Positive Attitude
- Customer Service
- Valid Driver's License
- Heavy Lifting
- Order picking and processing
Timeline
Amazon Delivery
Treysl Edxpress
03.2021 - Current
Amazon Picker
Amazon
10.2020 - 03.2021
Cashier Assistant
Hamricks
01.2020 - 09.2020
Claflin University
Bachelor of Science from Criminal Justice