Omid Ahmadi
Latham,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations in my all jobs . Skilled in problem-solving and Microsoft Office, I excel in teamwork and collaboration, achieving efficient results. Demonstrated ability to manage multiple priorities, ensuring timely project completion and quality control, with a strong focus on customer service excellence and operational improvements.
Overview
10
10
years of professional experience
Work History
Amazon Delivery
Calafemina LLG
Cohoes, NY
02.2024 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Grocery Store Owner
Omid Ahmadi
Turkey
01.2015 - 10.2023
- Cultivated a welcoming atmosphere that encouraged diversity among staff members while also attracting diverse clientele.
- Increased customer satisfaction by implementing efficient store operations and providing exceptional customer service.
- Ensured compliance with health, safety, and sanitation regulations to maintain a clean and safe shopping environment for customers.
- Established a loyal customer base by consistently delivering excellent service and offering personalized shopping experiences.
- Managed day-to-day business operations.
Car Greeter
Bosch Car Service
Turkey
01.2023 - 08.2023
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
- Recommended products and services to customers based on personalized needs.
Structural Control
Yapi Denetim
Turkey
08.2021 - 09.2022
- Reviewed work orders to accurately prepare inventories of materials, equipment, and tools.
- Maintained detailed daily work records to accurately determine final costs for customers and supervisors.
- Collaborated with team members to complete complex projects within tight deadlines while maintaining high-quality results.
- Resolved issues by effectively communicating with engineers to clarify design specifications when needed.
- Maintained quality control with thorough inspections of welded joints and structural connections.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Coordinated movement of materials and equipment to job sites.
Education
Civil Engineering - Civil Engineering
Gazi Osmanpasa University
Tokat, Turkey07.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Self Motivation
- Microsoft Office
- Basic computer skills
Languages
Turkish
Native or Bilingual
Farsi
Native or Bilingual
Arabic
Limited Working
Timeline
Amazon Delivery
Calafemina LLG
02.2024 - 09.2024
Car Greeter
Bosch Car Service
01.2023 - 08.2023
Structural Control
Yapi Denetim
08.2021 - 09.2022
Grocery Store Owner
Omid Ahmadi
01.2015 - 10.2023
Civil Engineering - Civil Engineering
Gazi Osmanpasa University