Alaisia Lee
Blythewood,SC
Summary
I am a graduate of Claflin University with a Bachelor’s degree in Criminal Justice, bringing a strong foundation in criminal law, ethics, and public safety. Currently employed as an Amazon Delivery Associate, with proven experience in customer service, time management, and working efficiently in fast-paced environments. Seeking an entry-level position within the criminal justice field where strong communication skills, professionalism, and a commitment to community safety can be applied and further developed.
Overview
8
8
years of professional experience
Work History
Delivery Associate
R and R Delivery
Blythewood, SC
03.2022 - Current
- Coordinated daily delivery routes to optimize efficiency and reduce transit times.
- Managed inventory tracking using warehouse management systems to ensure accurate stock levels.
- Trained new associates on safety protocols and operational processes to enhance team performance.
- Conducted vehicle inspections and maintained logs to ensure compliance with safety regulations.
Warehouse Associate
Palmetto State Armory
West Columbia, SC
01.2021 - 02.2022
- Conducted regular inventory checks to ensure accuracy and optimal stock levels.
- Assisted in training new employees on warehouse procedures and equipment operation.
- Loaded and unloaded shipments, verifying quantities against packing lists for accuracy.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
Customer Service Representative
Papa Johns
Blythewood, SC
08.2017 - 01.2021
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Processed orders accurately, managing multiple requests efficiently in high-pressure environments.
- Trained new staff on company policies and customer service protocols to enhance team performance.
- Implemented feedback mechanisms to improve service quality based on customer insights.
Education
Bachelor of Arts - Criminal Justice
Claflin University
Orangeburg, SC12-2025
Skills
- Loading and unloading
- Package handling
- Knowledge of criminal law, court procedures, and the justice system
- Report writing and documentation
- Critical thinking and analytical reasoning
- Investigation and evidence handling
- Ethical decision-making and professionalism
- Interviewing and interrogation fundamentals
- Observation and situational awareness
- Professional and courteous demeanor
- Time management and multitasking
Timeline
Delivery Associate
R and R Delivery
03.2022 - Current
Warehouse Associate
Palmetto State Armory
01.2021 - 02.2022
Customer Service Representative
Papa Johns
08.2017 - 01.2021
Bachelor of Arts - Criminal Justice
Claflin University