Alakai Antonellis
West Springfield,United States
Summary
Dedicated and professional fine dining server with over five years of restaurant experience, including three years in high-end dining establishments. A strong work ethic, extensive knowledge of food, wine, and cocktail pairings, and the ability to thrive under pressure ensure an exceptional guest experience. Adept at providing seamless service, performing tableside preparations, and catering to upscale clientele with professionalism and attention to detail. Passionate about exceeding guest expectations through efficiency, personalized service, and a deep understanding of fine dining standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Alpine Hall, Spruce Peak
12.2024 - 03.2025
- Provided an upscale dining experience by ensuring impeccable service and attention to guest needs
- Advised guests on menu selections, including wine pairings and chef's specials
- Executed tableside preparations, including flambé dishes, carving, and decanting wine
- Managed high-end clientele with discretion and professionalism
- Assisted with private events, coordinating with kitchen and management for seamless execution
Server
Cal's Wood Fired Bar & Grill
02.2023 - 12.2024
- Exceeded sales targets by 7% by up-selling appetizers and drinks based on specific tastes and interests of diners
- Maintained a robust knowledge of 150+ food and drink items to proactively upsell menu items to guests while ensuring customer satisfaction
- Proactively recommended wine and food options to diners with a focus on high-margin items to increase revenue while improving customer experience
- Guided guests to menu items, and ensured kitchen adhered to 100% of diners' dietary restrictions
Server
Estia
04.2024 - 09.2024
- Provide excellent table service to 50+ patrons a night by maintaining knowledge of all menu items, including beverages and wines, and make recommendations upon request
- Advised and provided a rundown of menu changes and specials to wait staff members during daily staff meetings
- Operated POS terminals to input customer orders and accept payments in a timely and efficient manner
- Maintained a thorough knowledge of seasonal menus and ingredient sourcing
Education
High School Diploma -
West Springfield High School
West Springfield, MA05-2022
Skills
- Expertise in fine dining service and etiquette
- Strong knowledge of food, wine, and cocktail pairings
- Exceptional customer service and communication skills
- Ability to multitask and remain composed in high-pressure environments
- Proficient in POS systems and tableside payment processing
- Well-versed in allergy protocols and dietary accommodations
- Strong teamwork, leadership, and staff training experience
Certification
TIPS Certification – Alcohol Service & Food Handler, MA | 2023
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Server
Alpine Hall, Spruce Peak
12.2024 - 03.2025
Server
Estia
04.2024 - 09.2024
Server
Cal's Wood Fired Bar & Grill
02.2023 - 12.2024
High School Diploma -
West Springfield High School
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