Alan Arthur
Sales Management
Omaha,NE
Summary
Business & Sales Manager with experience leading and overseeing existing large and new small business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking analytical leader with common sense and expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
Gretna Auto Outlet
Gretna, Nebraska
2021.01 - 2022.02
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Increased average customer engagement 22%.
- Increased average sales 12%.
- Increased email campaign profit $81,000 over previous campaigns.
- Support marketing teams, creating, deploying and optimizing campaigns for automotive clients.
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Created reports and presentations detailing business development activities.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Consistently exceeded quotas through penetration of new accounts.
- Completed and submitted monthly and yearly reports to support executive decision making.
Owner
Omaha Pepper Company
Omaha, United States
2017.06 - Current
- Facilitated my own start-up small business.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Frequently studied market to keep abreast of new industry trends.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Devised processes to boost long-term business success and increase profit levels.
Internet Sales Manager
Baxter Chrysler Jeep Dodge Ram Of Omaha
Omaha, Nebraska
2019.03 - 2021.01
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to internet inquiries and phone calls in timely matter.
- Increased internet sales 36% by year end.
- Trained sales staff on company procedures and salesmanship.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Sales Consultant
Superior Honda Of Omaha
Omaha, Nebraska
2017.01 - 2019.03
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by averaging 22 sales per month.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
Owner
B-Town Grill
Billings, Montana
2014.06 - 2017.03
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Managed payroll, daily deposits and cost controls.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Senior Corporate Trainer
West Corporation
Omaha, NE
2009.10 - 2014.03
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Developed effective training manuals, modules and teaching aids.
- Created monitoring strategies to verify implementation of practices introduced in training.
- Prepared educational materials such as module summaries, videos and informational packets.
Adjunct Entrepreneurship Professor
Metropolitan Community College
Omaha, NE
2010.08 - 2013.12
- Taught entrepreneurship and business management courses, providing instruction to up to 30 undergraduate students.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used exams, quizzes and assignments to assess student comprehension.
Adjunct Business Professor
Midland University
Fremont, NE
2012.01 - 2012.05
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Maintained regularly scheduled hours in order to assist and advise students on class, program, academic and vocational plans.
- Compiled, administered and graded examinations to assess student learning and identify individuals likely to need assistance.
Education
MBA - Business Administration And Management
Bellevue University
Nebraska 2008.06 - 2010.01
Bachelor of Science - Business Administration And Management
Bellevue University
Nebraska 2007.07 - 2009.06
Skills
Leadership
Computer Skills
Microsoft Office
Self-Motivation
Organization and Time Management
Teamwork
Training & Development
Team Building
Adaptability
Maintenance & Repair
Written Communication
Listening Skills
Timeline
Business Development Manager
Gretna Auto Outlet
2021.01 - 2022.02
Internet Sales Manager
Baxter Chrysler Jeep Dodge Ram Of Omaha
2019.03 - 2021.01
Owner
Omaha Pepper Company
2017.06 - Current
Sales Consultant
Superior Honda Of Omaha
2017.01 - 2019.03
Owner
B-Town Grill
2014.06 - 2017.03
Adjunct Business Professor
Midland University
2012.01 - 2012.05
Adjunct Entrepreneurship Professor
Metropolitan Community College
2010.08 - 2013.12
Senior Corporate Trainer
West Corporation
2009.10 - 2014.03
MBA - Business Administration And Management
Bellevue University
2008.06 - 2010.01
Bachelor of Science - Business Administration And Management
Bellevue University
2007.07 - 2009.06