Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alan Bernick

Topeka

Summary

Proficient in multiple different work environments from warehouses to call centers and customer service jobs. Passion for computers and ability to troubleshoot and resolve various hardware and software issues. Excellent customer service provided by being friendly and knowledgeable in all aspects of my work. Team player able to work well with others.

Overview

17
17
years of professional experience

Work History

Contractor

Longview Management
07.2024 - Current
  • Work in different mobile home parks doing various projects.
  • Install various types of flooring.
  • Install bathroom appliances such as toilets and sinks.
  • Lawn care and general property cleaning.
  • Work on any unexpected job as they arise.

Order Picker

US Foods
03.2025 - 05.2025
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Collaborated with team members to complete picking tasks quickly and efficiently.

Box Drop

Frito Lay
03.2019 - 07.2024
  • Load and Maintain TACE Machines to ensure boxes are being made and dropped down to the PMO area.
  • Keep work area stocked and clean.
  • Work with team members to make sure all ordered skids get to the correct zone.
  • Communicate with PMO's to make sure you are ready for any machine change overs or shutdowns.

Lumper

Rogers Premier Warehousing
01.2017 - 02.2019
  • Unload and stage shipments from trucks to sort for storage in the warehouse.
  • Break pallets down into separate product and wrap skids to ensure they do not fall apart.
  • Utilize forklifts and pallet jacks to efficient unloading.
  • Work with team members to make sure all trucks get done in a timely manner.

Apple Technical Support Agent

Alorica
03.2015 - 01.2017
  • Assist customers with various issues surrounding their IOS devices and accounts.
  • Troubleshoot issues using a virtual IOS interface and resolve them as you can.
  • Document problem solving process and case success.
  • Escalate calls to appropriate departments.

Lead Sandwich Maker

SUBWAY®Restaurants
05.2013 - 03.2015
  • Greet customers and make sandwiches as they are ordered.
  • Take care of catering orders and ensure they are ready at the correct pick up time.
  • Store truck and take inventory to ensure correct levels of stock.
  • End of night closing processes such as cleaning and prepping food for the next day.
  • Close out drawer and ensure all transactions are accounted for.

Skating Carhop

Sonics Drive In
02.2008 - 05.2013
  • Take orders and prepare drinks/ice cream.
  • Deliver orders to customers while skating.
  • Assist in cleaning and maintaining work area.
  • Disassemble and clean ice cream and slush machines.
  • Run drive thru and ring up orders.

Education

High School Diploma -

Washburn Rural High School
Topeka
05-2010

Skills

  • Strong analytical troubleshooting skills
  • Ability to break down tasks to manage them more efficiently
  • Technologically proficient, ability to diagnose computer hardware and software issues and resolve them
  • Strong organizational abilities
  • Ability to type at 110 WPM
  • Proficient at working on my own with minimal supervision
  • Great customer service by always being cordial and understanding of their various issues
  • Proficient in warehouse work such as operating PIT equipment and running various machines

Languages

English
Native or Bilingual

Timeline

Order Picker

US Foods
03.2025 - 05.2025

Contractor

Longview Management
07.2024 - Current

Box Drop

Frito Lay
03.2019 - 07.2024

Lumper

Rogers Premier Warehousing
01.2017 - 02.2019

Apple Technical Support Agent

Alorica
03.2015 - 01.2017

Lead Sandwich Maker

SUBWAY®Restaurants
05.2013 - 03.2015

Skating Carhop

Sonics Drive In
02.2008 - 05.2013

High School Diploma -

Washburn Rural High School

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