Alan Blackburn
Gardendale,AL
Summary
Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.
Overview
15
15
years of professional experience
Work History
Parts Manager
Serra Gardendale Kia
Gardendale, AL
10.2011 - Current
- Managed inventory levels for automotive parts and accessories.
- Coordinated supply orders with vendors for timely delivery.
- Oversaw the parts department staff and scheduled work shifts.
- Evaluated and improved parts storage organization systems.
- Conducted regular audits to ensure inventory accuracy.
- Developed relationships with suppliers to negotiate favorable terms.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained records of all orders placed, received, and shipped.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Developed and maintained positive working relationships with vendors.
- Resolved customer inquiries related to part availability or quality issues.
- Controlled daily parts program activities to improve sales and inventory management.
- Provided technical advice on the selection of replacement parts.
- Ensured accuracy in order processing and invoicing procedures.
- Investigated discrepancies between physical inventories and records.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Performed scheduled inventory audits to verify accuracy and product availability.
- Created reports to track inventory usage and performance metrics.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Performed regular maintenance checks on storage facilities.
- Developed and implemented parts department policies and procedures to improve efficiency.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Established pricing strategies to remain competitive while ensuring profitability.
Education
General Education Diploma
Sumiton, ALSkills
- Inventory management
- Supplier negotiation
- Technical part selection
- Order processing accuracy
- Parts storage organization
- Sales improvement strategies
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Reviewing deliveries
- Profit and loss tracking
- Stock management
- Staff training
- Parts documentation
- Coordinating paperwork
- Inventory auditing
- Warehouse operations
- Forklift operation
- Stock control
- Ordering parts
- Operations management
- Inventory restocking
- Obsolescence control
- Returns processing
- Vendor relations
- Purchasing oversight
- Invoice processing
- Hardworking and reliable
- Problem-solving abilities
Accomplishments
- Kia University Master Elite parts management 11 times
Timeline
Parts Manager
Serra Gardendale Kia
10.2011 - Current
General Education Diploma