Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alan Branch

DUNCANVILLE,TX

Summary

A seasoned entrepreneur, I excelled at Texasboysbasketball.com and Branch Landscape & Irrigation, enhancing operations and customer satisfaction through strategic business planning and effective operations management. Leadership fostered team collaboration and innovation, achieving significant growth and efficiency improvements. Skilled in documentation and reporting, The approach combines analytical prowess with a strong commitment to quality and community engagement.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Owner/Operator

Texasboysbasketball.com
, TX
05.2005 - 08.2019
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Landscape & Irrigation Contractor

Branch Landscape & Irrigation
03.1989 - 09.2003
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Hired and oversaw subcontractors to meet project needs.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.

Education

Associate of Applied Science - Civil Engineering

Prairie View A&M University
Prairie View, TX

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Certification


  • TX Driver's License
  • Licensed Irrigator (State of Texas)

Timeline

Owner/Operator

Texasboysbasketball.com
05.2005 - 08.2019

Landscape & Irrigation Contractor

Branch Landscape & Irrigation
03.1989 - 09.2003

Associate of Applied Science - Civil Engineering

Prairie View A&M University

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Alan Branch