Alan Carreon
Houston,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Sales Associate
AutoZone
02.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Food Runner
Chili's Restaurant
01.2021 - 02.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Welding Certification - Welding
Tulsa Welding School
Houston, TX03.2024
High School Diploma -
Aldine High School
Houston, TX06.2023
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- Teamwork and Collaboration
- Time Management
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
10.2023 - Current
Sales Associate
AutoZone
02.2023 - 10.2023
Food Runner
Chili's Restaurant
01.2021 - 02.2022
Welding Certification - Welding
Tulsa Welding School
High School Diploma -
Aldine High School