Alan Castanon
Phoenix,AZ
Summary
Experienced technician with a strong background in mechanical knowledge and multitasking. Proven ability to diagnose complex issues and enhance workflow efficiency, contributing to high-quality service delivery and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician B
Firestone Complete AutoCare, BRO
Glendale, AZ
08.2024 - 03.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring adherence to safety protocols and guidelines.
- Collaborated with team members to enhance workflow efficiency and service quality.
- Assisted in training new technicians on repair procedures and safety standards.
- Implemented best practices for tire installation and alignment processes, improving service time.
- Conducted inspections to ensure compliance with company policies and industry regulations.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Trailer Mechanic
ITS Conglobal
Glendale, AZ
03.2024 - 08.2024
- Diagnosed and repaired trailer braking systems to ensure optimal performance.
- Conducted routine inspections on trailers to identify maintenance needs and safety compliance.
- Utilized welding equipment for structural repairs on damaged trailer components.
- Fabricated parts and welded connections.
- Ran diagnostic procedures for electrical issues.
- Repaired or replaced damaged components on trailers, restoring them to optimal functionality quickly and effectively.
- Adhered to safety protocols while working on trailers, minimizing workplace accidents and injuries.
- Conducted road tests after completing repairs to verify issue resolution before returning the trailer to clients.
- Assisted with inventory management, ensuring that all necessary parts were available for scheduled repairs.
Preventive Maintenance Technician
Sun Devil Auto
Glendale, AZ
05.2022 - 05.2024
- Performed preventive maintenance services on vehicles, ensuring optimal performance and safety standards.
- Assisted in developing maintenance schedules based on usage patterns and manufacturer recommendations.
- Upheld company standards for cleanliness and organization throughout work areas, promoting an efficient workspace for all technicians.
Service Champion
Taco Bell
Glendale, AZ
01.2022 - 05.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new team members on service protocols, promoting consistency and efficiency in operations.
- Managed cash register operations, accurately processing transactions and balancing till at end of shifts.
- Handled customer complaints professionally, resolving issues to enhance satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Implemented inventory management practices, helping reduce waste and optimize stock levels.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
Education
High School Diploma -
Independence High School
Glendale, AZ05-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Mechanical Knowledge
- Work Planning and Prioritization
- Heavy lifting
- Workload management
- Relationship building
- Problem-solving
Certification
- Licensed Class A CDL - 2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
German
Elementary
Timeline
Technician B
Firestone Complete AutoCare, BRO
08.2024 - 03.2026
Trailer Mechanic
ITS Conglobal
03.2024 - 08.2024
Preventive Maintenance Technician
Sun Devil Auto
05.2022 - 05.2024
Service Champion
Taco Bell
01.2022 - 05.2022
High School Diploma -
Independence High School