Alan Crawford
Miramar
Summary
History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating various types of equipment, updating computer systems and coordinating paperwork.
Overview
21
21
years of professional experience
Work History
Transportation Supervisor
ACD Crawford, LLC
05.2020 - Current
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Planned and established transportation routes, work schedules and operator assignments.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
- Demonstrated tasks to new hires and assigned to experienced workers for further training.
- Monitored safe operations by conducting field safety audits.
- Managed routing, driver supervision and DOT compliance.
- Monitored and maintained on-time delivery, reliability, service and performance.
Company Owner
3D Mobile Gaming
02.2019 - Current
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Built loyal account base and long-term business relationships with accounts.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Created systems and procedures to streamline business processes and optimize resources.
- Motivated employees to consistently improve performance through company-wide incentive plans.
Firefighter
Miami-Dade Fire Rescue
06.2003 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Education
Associate of Science - Emergency Medical Services
Miami Dade College
Miami, FL05.2012
Skills
- Data Analysis
- Verbal and Written Communication
- Shipment Consolidations Planning
- Pickups and Deliveries
- Workplace Safety
- Customer Experience
- Firefighting Techniques Expertise
- Fire Department Procedures
- Medical Emergency Response
Timeline
Transportation Supervisor
ACD Crawford, LLC
05.2020 - Current
Company Owner
3D Mobile Gaming
02.2019 - Current
Firefighter
Miami-Dade Fire Rescue
06.2003 - Current
Associate of Science - Emergency Medical Services
Miami Dade College
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