Alan Cruz
Champaign,IL
Summary
Skilled Stocker experienced in retail environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly. Efficient and punctual Gym Attendant with team orientation and creativity. Adjusting equipment and assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary to facilitate smooth operations of gym facility. Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Wellness Attendant
Stephens Family YMCA
01.2019 - Current
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
- Enforced rules and held customers accountable for not following gym regulations.
- Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.
- Contributed to the improvement of gym operations by regularly providing feedback to management on member needs and preferences.
- Implemented emergency procedures as needed, maintaining a calm and professional demeanor during any incidents or crises.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
Youth Intern
Meadowbrook Community Church
05.2021 - 08.2021
- Collaborated with ministry staff to create a welcoming environment for all youth members to foster lasting connections.
- Organized impactful outreach events, resulting in increased community involvement and awareness of youth programs.
- Evaluated overall effectiveness of programming on a regular basis and provided insightful feedback for continuous improvement.
- Supported the Youth Ministry team in developing strategies for improved participation and spiritual growth among attendees.
- Enhanced youth engagement by incorporating creative activities and relevant topics into ministry programs.
- Celebrated and acknowledged achievements of individual youths, to bolster self-esteem and inspire continued commitment.
Delivery Driver
Jimmy John's
Champaign, IL
05.2022 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Processing Assistant
Office Of Admissions - Olivet Nazarene University
08.2021 - 02.2023
- Implemented process improvements that led to increased accuracy rates in data entry tasks.
- Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
- Reduced errors in document processing with thorough quality checks and attention to detail.
- Collaborated with colleagues to develop innovative solutions for complex processing challenges.
Cashier
Menards
Champaign, IL
05.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Night Stocker
Menards
Bradley, IL
09.2023 - 05.2024
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Fostered positive relationships with co-workers and supervisors, contributing to a collaborative and supportive work environment throughout the night stocking team.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Diploma -
05.2021
- 3.93 GPA
- Extracurricular Activities: Football, Baseball, Archery
Bachelor of Arts - Computing Technology
08.2021 - Current
Minor - Spanish
08.2021 - Current
Skills
- Heavy Lifting
- Patience and Empathy
- Quick Learner
- Teamwork and Collaboration
- Time Management
- Customer Service
- Work Ethic and Integrity
- Product identification
- Product Organization
Personal Information
Date of Birth: 12/16/2002
Languages
Spanish
Native or Bilingual
Timeline
Night Stocker - Menards
09.2023 - 05.2024
Cashier - Menards
05.2023 - 08.2023
Delivery Driver - Jimmy John's
05.2022 - 08.2023
Olivet Nazarene University - Bachelor of Arts, Computing Technology
08.2021 - Current
Olivet Nazarene University - Minor, Spanish
08.2021 - Current
Processing Assistant - Office Of Admissions - Olivet Nazarene University
08.2021 - 02.2023
Youth Intern - Meadowbrook Community Church
05.2021 - 08.2021
Wellness Attendant - Stephens Family YMCA
01.2019 - Current
Champaign Centennial High School - Diploma,
Similar Profiles
Oliver RhodesOliver Rhodes
Summer Camp Counselor at Stephens Family YMCASummer Camp Counselor at Stephens Family YMCA
Alison WilliamsAlison Williams
Summer Camp Counselor at Stephens Family YMCASummer Camp Counselor at Stephens Family YMCA
Sarah SmithSarah Smith
Family Assistant at The Stephens FamilyFamily Assistant at The Stephens Family