Alan Davis
Austin,TX
Summary
Motivated employee with an engaging personality and a flexible approach. Known for being upbeat, friendly, and anticipating customer needs to ensure enjoyable dining experiences. Skilled in creating a welcoming atmosphere and providing exceptional service to enhance customer satisfaction with Forbes standards. Experienced in multitasking and maintaining composure in fast-paced environments, consistently delivering high-quality results.
Overview
1
1
Certification
Work History
Server / Bartender
Fairmont Austin
- Greeted customers warmly to provide exceptional customer service at one of the busiest hotels in Austin.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Supervisor
East Austin Hotel
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Duties included working the front desk, bartending and serving, security, laundry, etc.
Server
Eddie V's Seafood
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with high end customers at one of the best restaurants in Austin.
Server and Event Bartender
Moonshine Bar and Grille
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Kinesiology
University of Arkansas
Fayetteville, AR06.2013
Skills
- Leadership qualities
- Relationship Building
- Multitasking
- Teamwork and Collaboration
- Strategic Planning
- Attention to Detail
- Positive and Friendly Attitude
- Customer Service
- Hospitality service expertise
- Willing to Learn
- Responsible and Trustworthy
- Problem-Solving
Certification
- Landmark Forum (2015)
- Personal Training Certification (ISSA)
- Forbes Standards
Timeline
Server / Bartender
Fairmont Austin
Supervisor
East Austin Hotel
Server
Eddie V's Seafood
Server and Event Bartender
Moonshine Bar and Grille
Bachelor of Science - Kinesiology
University of Arkansas
- Landmark Forum (2015)
- Personal Training Certification (ISSA)
- Forbes Standards
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