ALAN DELEKTA
Phoenix,AZ
Summary
Experienced operations manager and talented leader with over 10 years of experience leveraging exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional adept at developing teams, improving processes, and increasing productivity. Possesses a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement and implementing strategic changes.
Overview
4
4
years of professional experience
Work History
Operations Manager
AWP
01.2023 - 04.2024
- Oversaw a team of 100-125 employees.
- Directed the entire process from hiring to training for optimal staff performance.
- Managed team adherence to corporate guidelines and operational standards.
- Implemented clear communication strategies enhancing overall client satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led ongoing cost and process improvement initiatives, enhancing cross-departmental collaboration.
Operations Manager - GYR1 Robotics
Amazon
04.2020 - 01.2023
- Supervision of up to 300 hourly associates and Supervision of up to 5 Area Managers (4 Stow AM’s / 1 Dock AM)
- Helped promote and develop an L4 AM to L5 AM through their one-year tenure
at GYR1 - Helped promote and develop three Tier 1 Associates to Process Assistant at
GYR1 - Initiated a safety project to ensure job rotation of transfer in support hours to
verify AA’s are not in path for more than 6 hours a shift which has seen a 10%
decrease in injuries since Week 49 - Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Promoted to Operations Manager after 1 year with the company.
- Increased company savings by 29.7% through corporate consensus-building and cross-functional geographical team coordination and development.
- Reduced operational expenses by 4.5% by streamlining branch operations.
Education
MBA - Global Supply Chain
Wayne State University
Detroit, MI05-2019
Bachelor of Arts - Logistics And Supply Chain Management
University of Michigan, Dearborn
Dearborn, MI06-2016
Skills
- Operations management
- KPI tracking
- Workflow optimization
- Project leadership
- Process improvements
- Data analysis
- Forecasting and scheduling
- Logistics oversight
- Inventory control
- Health and safety compliance
Accomplishments
- Member of Jefferson North Assembly Plant floor team that attained Bronze
- Award for World Class Manufacturing in 2018
National Case Competition Member – University of Michigan – Dearborn 2015 - American Advertising Federation Secretary – University of Michigan –Dearborn 2015
- American Marketing Association Member – University of Michigan – Dearborn 2015
Timeline
Operations Manager
AWP
01.2023 - 04.2024
Operations Manager - GYR1 Robotics
Amazon
04.2020 - 01.2023
MBA - Global Supply Chain
Wayne State University
Bachelor of Arts - Logistics And Supply Chain Management
University of Michigan, Dearborn
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