Alan Duval
Bushkill,PA
Summary
Professional field technician with strong background in troubleshooting, maintenance, and installation. Known for exceptional problem-solving skills and ability to adapt to changing environments. Expertise in both independent work and team collaboration, always driving for optimal results. Reliable, flexible, and skilled in using advanced diagnostic tools and technical equipment.
Diligent [Desired Position] with robust background in field operations and maintenance. Adept at troubleshooting and resolving complex technical issues with precision and efficiency. Demonstrated expertise in equipment calibration and client service, ensuring optimal functionality and customer satisfaction.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior field technician
T-Mobile
10.2000 - 11.2023
- Lead technician for calls and manager reporting
- Cell site maintenance via multiple routers (Nokia, IXRE, SAS 7705)
- Telnet -applications/protocols - AMOS, Cygwin, and Firefox
- Maintain Ericson base stations with Anritsu for VSWR/Return loss
- Installing and maintaining Fastback, Ericsson and RFS microwaves
- Verified stability and portability of networks and software ensuring seamless operations
- Communicated project information through detailed technical reports, facilitating clear understanding across teams
- Provided expert technical guidance and support for system development and troubleshooting
- Access to sites using Reed portal on lease agreements reporting issue to Property management
- Handle Sprint network outages on Dark Fiber, Alcatel lucent Equipment
- On site in Multi server rooms and troubleshooting network issues
- Electrical troubleshooting of the rectifier system and load panel
- Maintain Andrews, CommScope, Ericson antennas and microwave system
- Troubleshooting AAV Telco, Verizon backhaul/Fiber and SFP systems and proper monitoring and connections
- Integrate technology 2g,3g, 4g and 5g
- Troubleshoot Microwave systems integration and site link up
- Call testing for Receive signal strength
- 911 testing to verify location of caller
- Familiar with DAS
Courier Driver
FedEx
10.1987 - 10.2000
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Diploma - Data Processing Technician
NYCTC
01.1985
Diploma - Electrical Engineering
NYCTC
01.1983
Skills
- Spectrum Analyzer proficiency
- SFTP Applications (WinSCP, Firefox)
- Proficiency with Windows OS & Mac Amos commands and Linux applications
- Network Essentials
- Proficiency with Ericson, CommScope and Microwave systems
- Anritsu BTS
- Fiber troubleshooting and testing
Certification
- Telecommunication federal Access Card
- Emergency Response Card
- Certified First-Aid/Defibrillator
- Safety Harness Certified
- Advance Driver Defense course
- OSHA 30 Construction
- Fiber Optic Installer
Languages
Spanish
Native or Bilingual
Timeline
Senior field technician
T-Mobile
10.2000 - 11.2023
Courier Driver
FedEx
10.1987 - 10.2000
Diploma - Electrical Engineering
NYCTC
Diploma - Data Processing Technician
NYCTC