Alan Engebretson

Oversee maintenance visits for clients ensuring quality work is performed as well as maintaining clients budget.

Perform extensive aircraft record research for tech evaluations/Pre-buy.

• Managed interior installation on the G-700 to support a tight schedule and ensure a quality aircraft.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

• Displayed professionalism when interacting with customers, fellow team members, managers and other program members.
• Encouraged service members to provide meaningful service to customers and successfully complete shifts.
• Trained and assisted up to 45 service members regularly.
• Established open atmosphere for team members and participants to openly communicate thoughts and opinions.

• Updated customers daily with progress, constraints and milestones reached during a maintenance visit.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Trained new team members by relaying information on company procedures and safety requirements.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.