ALAN FERNANDEZ
Richardson,TX
Summary
Detail-oriented and motivated finance student with practical experience in activity management and customer service at Barton Hill Farms and Hyatt Lost Pines. Known for punctuality, a strong work ethic, patience, and exceptional organizational skills, with a proven ability to multitask effectively in fast-paced environments. Demonstrated dedication through hands-on management and issue resolution, complemented by marketing experience from running a personal social media company. Currently pursuing a degree in finance and eager to apply these diverse skills in a finance internship to contribute to financial analysis, budgeting, and strategic decision-making while gaining valuable industry experience.
Overview
2
2
years of professional experience
Work History
Recreation attendant
Hyatt Lost Pines
2023.03 - Current
- Delivered exceptional customer service to resort guests, enhancing client relations and driving repeat business.
- Managed multiple recreational activities simultaneously, demonstrating strong organizational and time management skills.
- Led and coordinated team events, fostering collaboration and ensuring successful execution of guest programs.
- Resolved guest issues promptly, showcasing problem-solving abilities and a commitment to guest satisfaction.
- Maintained accurate records of equipment usage and event logistics, ensuring operational efficiency.
Activities Hands
Barton Hill Farms
2022.10 - 2022.11
- Resolved operational issues on the spot, demonstrating strong problem-solving abilities and decision-making skills.
- Provided excellent customer service, effectively communicating with guests to address inquiries and resolve issues.
- Worked collaboratively with team members to execute events smoothly, illustrating strong teamwork and collaboration abilities.
- Adapted to changing situations and visitor needs, showcasing flexibility and the ability to handle unexpected challenges.
- Took initiative in leading activities and coordinating team efforts, demonstrating leadership potential.
Education
Associate of General Studies -
Austin Community College
1501 US-290, Elgin, TX 7862105.2023
High School Diploma -
Colorado River Collegiate Academy
1600 Hill St, Bastrop, TX 7860205.2023
Skills
- Patience and Empathy
- Team player attitude
- Activity Planning
- Event Coordination
- Customer Service
- Team Collaboration
- Adaptability and Flexibility
- Punctual and Reliable
Timeline
Recreation attendant
Hyatt Lost Pines
2023.03 - Current
Activities Hands
Barton Hill Farms
2022.10 - 2022.11
Associate of General Studies -
Austin Community College
High School Diploma -
Colorado River Collegiate Academy
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