Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Work History
Store Manager
10 Years
Sherwin Williams | 01.2006 - 01.2016
Directed management of four retail locations for ten years, ensuring sales performance met or exceeded corporate benchmarks.
Between 2010 to 2014 increased stores sales by 10% or more year over year.
Monitored key performance indicators, analyzing trends to make data-driven decisions for operational improvements.
Responsible for all aspects of running a business. This includes, scheduling, hiring, inventory management, store appearance, delivery scheduling, and many more duties not listed.
Established strong relationships with customers, resolving issues promptly to maintain loyalty and retention.
Conducted regular inventory audits, optimizing stock levels to reduce waste and improve efficiency.
Collaborated with upper management on strategic planning initiatives to align store goals with corporate objectives.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Senior Sales Representative
6 Months
Victory Home Remodeling | 03.2026 - Current
Established and maintained strong relationships with customers, resulting in increased repeat business.
Created compelling proposals that showcased unique selling points of company products or services.
Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
Exceeded sales targets consistently by implementing effective sales strategies and techniques.
Spearheaded product demonstrations and presentations to showcase the value of company offerings.
Tax Credit Program Assistant
Maryland Department of Planning | 12.2023 - 12.2023
Evaluate Maryland Historic Revitalization Tax Credit Program applications for eligibility, completeness, and accuracy.
Complete initial reviews of proposed rehabilitation work for compliance with the Secretary of the Interior’s Standards for Rehabilitation, and facilitate final review by MHT and NPS reviewers.
Provide technical assistance to applicants, participate in outreach activities to promote the tax credit programs, assist with program reporting, and perform additional duties as assigned.
Maintained and organized program online portals, aiding in development and implementation of electronic applications to enhance applicant experience.
Provided technical assistance to applicants and participated in outreach activities to promote the tax credit programs.
Assisted in various historical preservation projects for Maryland Historical Trust in Crownsville, MD.
Supported team efforts in documentation and research activities related to state heritage initiatives.
Helped maintain records and resources to promote public awareness of Maryland's historical significance.
Assistant Project Manager: Historic Restoration
7 Months
Worcester Eisenbrandt, Inc. (WEI) | 04.2023 - 11.2023
Work directly with project managers to help implement project goals
Oversaw project aspects and provided direct assistance to ensure timely execution
Creating and managing project budget for all assigned projects
Assist in leading the project team; manage information, establishing expectations and maintaining quality and cost effectiveness in the overall project
Communicate and follow up with clients about specific projects and their goals
Communicate with site superintendents about delays and any other issues that must be communicated to client
Established job processes (RFI’s, submittals, pay applications); approved pay applications and negotiated subcontract change orders
Assisted in leading project team; managed information, established expectations, and maintained quality and cost-effectiveness
Coordinate with project managers and other project leads following project execution
Historic Preservation Specialist
7 Months
R.C. Goodwin & Associates | 09.2022 - 04.2023
Executed comprehensive historical research within local, state, and national archives.
Assisted with historic resources surveys and assessments, conducting site inspections, photography, and evaluations under state and national criteria for historical significance.
Supported documentation preparation for Section 106 to streamline project approval processes.
Developed comprehensive historical contexts during Phase I and Phase II surveys to support data analysis.
Conducted historical research in local, state, and national archives to support preservation efforts and inform historic assessments.
Historic Restoration Specialist and Project Assistant
2 Months
Durable Slate Co. | 02.2020 - 04.2020
Assistant to the Project Manager
Coordinated ordering of materials, equipment, and lodging to align with project schedule and ensure timely project execution
Created Traffic Plans for projects involving work in the right of way, enhancing safety and compliance
Secured necessary project permits to ensure compliance with regulatory requirements and facilitate project progression
Developed Traffic Plans for projects that involved work in the right of way
Executed various tasks to support team operations
Laid off due to pandemic
Historic Preservation Specialist
8 Months
FEMA | 06.2019 - 02.2020
Provided subject matter expertise in historic preservation review and compliance, assisting program specialists in ensuring thorough assessments and reports.
Determined National Historic Preservation Act Section 106 compliance, identified consulting and interested parties, and executed historic preservation reviews to assess potential impacts on historic properties.
Managed historic and environmental review processes for multiple projects during disasters.
Education
Masters Degree - Historical Studies, Public History track
University of Maryland Baltimore County | Baltimore | 01-2018
Master’s thesis: Reciprocity Matters During the American Civil War: Canadian Raw Goods and the Union Supply Line. 2018, Proquest
GPA: 3.9
Bachelors - Criminal Justice
Florida State University | Tallahassee | 01-2001
GPA: 3.0
11-2025
Real Estate License Acquired
Skills
Account relationship development
Sales strategy
Inventory management
Sales closing
Negotiation proficiency
Sales forecasting
Cold calling
Customer engagement
Customer service
Staff training
CRM proficiency
Timeline
Senior Sales Representative
Victory Home Remodeling
03.2026 - CurrentRead More
Tax Credit Program Assistant
Maryland Department of Planning
12.2023 - 12.2023Read More
Assistant Project Manager: Historic Restoration
Worcester Eisenbrandt, Inc. (WEI)
04.2023 - 11.2023Read More
Historic Preservation Specialist
R.C. Goodwin & Associates
09.2022 - 04.2023Read More
Historic Restoration Specialist and Project Assistant
Durable Slate Co.
02.2020 - 04.2020Read More
Historic Preservation Specialist
FEMA
06.2019 - 02.2020Read More
Store Manager
Sherwin Williams
01.2006 - 01.2016Read More
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Florida State University
Bachelors from Criminal Justice
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University of Maryland Baltimore County
Masters Degree from Historical Studies, Public History track