Alan Gilfanov
Santee,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Strong work ethic, adaptability and exceptional customer service skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Army Reservist
Department Of Defence
San Diego, CA
09.2022 - Current
- Motivated and reliable Army Reservist with extensive training in leadership, communication, adaptability, and technical expertise. Proven track record of excelling in high-pressure environments and managing complex tasks. Adept at working collaboratively and independently to achieve mission success.
- Maintained equipment and ensured readiness through regular inspections and maintenance.
- Collaborated effectively with team members to execute tasks efficiently.
Order Fulfillment Associate
Home Depot
El Cajon, CA
03.2023 - 07.2023
- Efficiently processed and fulfilled customer orders to meet daily targets.
- Organized and maintained inventory, ensuring accurate stock levels and minimizing discrepancies.
- Collaborated with team members to streamline order processing and improve overall fulfillment efficiency.
- Resolved customer inquiries and concerns related to order status and product availability.
HVAC Installer
SDAC
Lakeside, CA
06.2022 - 08.2022
- Experienced HVAC Installer with a comprehensive understanding of HVAC systems and components. Proficient in interpreting blueprints, conducting installations, and performing diagnostics. Proven track record of providing excellent customer service and meeting project deadlines. Possesses exceptional troubleshooting and problem-solving skills.
- Assisted senior technicians in HVAC installations, maintenance, and repairs.
- Gained hands-on experience in troubleshooting HVAC systems and identifying malfunctions.
- Learned to read and interpret HVAC system blueprints and technical documentation.
- Developed proficiency in using HVAC tools and equipment safely and efficiently.
- Demonstrated commitment to continuous learning and professional development.
Shift Leader
Sonic DriveIn
Santee, CA
04.2021 - 05.2022
- Experienced Shift Leader with a proven track record of providing exceptional service and driving team performance. Skilled in training and developing staff, optimizing operational efficiency, and resolving customer concerns. Possesses strong communication, problem-solving, and time management abilities.
- Supervised and directed team members during shifts, ensuring smooth operations and adherence to company standards.
- Trained new employees on Sonic Drive-In procedures, safety protocols, and customer service best practices.
- Managed inventory and restocked supplies to maintain efficient service and prevent shortages.
- Resolved customer complaints and inquiries promptly, ensuring customer satisfaction.
- Collaborated with the management team to achieve sales targets and maintain cost controls.
- Implemented and enforced safety procedures to maintain a secure and compliant work environment.
Education
High School Diploma -
Santana High School
Santee, CA06.2022
Skills
- Years of great customer service
- Attention to detail
- Technology skills
- Multitasking
- Leadership skills
- Discipline
- Communication
- Problem-Solving and Identification
- Time management
- Physical fitness
Languages
Russian
Native/ Bilingual
Additional Information
I am a fitness enthusiast and an avid reader, driven by a deep-rooted passion for both physical health and intellectual growth. With a strong commitment to maintaining an active lifestyle and continually expanding my knowledge through literature, I am eager to apply my diverse interests and skills in a purposeful and fulfilling role.
Certification
Dedicated to pursuing CompTIA A+ certification to establish a solid foundation in IT support
Timeline
Order Fulfillment Associate
Home Depot
03.2023 - 07.2023
Army Reservist
Department Of Defence
09.2022 - Current
HVAC Installer
SDAC
06.2022 - 08.2022
Shift Leader
Sonic DriveIn
04.2021 - 05.2022
High School Diploma -
Santana High School