Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Calhoun

Iowa City,IA

Summary

Adept at thriving in high-pressure situations, I honed critical thinking and problem-solving skills during my tenure with the United States Army Reserve. My experience spans from childcare, where I established trust and ensured safety, to excelling in customer service roles at IHOP and Zumies, demonstrating exceptional teamwork and a positive attitude.

Overview

4
4
years of professional experience

Work History

Army Reservist

United States Army Reserve
Fort Des Moines, IA
09.2023 - Current

Learned to work in extremely stressful environments

Managed to work both alone, and as a team; Doing many team building exercises as well as having the mental capacity to push myself to the fullest of my abilities.

Learned many life skills, responsibilities, and self discipline.

Did physically and mentally draining tasks that taught I can overcome anything I set my mind to.

Childcare Provider

St Theresa Childcare
Windsor Heights, IA
05.2020 - 06.2024
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Server

IHOP
Waukee, IA
02.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Zumies
West Des Moines, IA
08.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Construction Management - Construction Trades

Kirkwood Community College
Cedar Rapids, IA

Waukee Northwest High School
Waukee, IA
01.2022

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Critical Thinking
  • Verbal Communication
  • Calm Under Pressure

Timeline

Army Reservist

United States Army Reserve
09.2023 - Current

Server

IHOP
02.2022 - 02.2023

Sales Associate

Zumies
08.2021 - 05.2022

Childcare Provider

St Theresa Childcare
05.2020 - 06.2024

Construction Management - Construction Trades

Kirkwood Community College

Waukee Northwest High School
Rachel Calhoun