Alexandria Roberts
Louisville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Army Reservist
U.S ARMY RESERVES
08.2022 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
Sales Associate
Palmetto Moon
Simpsonville, KY
02.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Salon Associate
Edens & Company
05.2023 - 12.2023
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Answered telephone calls to provide information and schedule new appointments.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Restaurant Waiter
Family Billards
08.2021 - 05.2023
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Bachelor of Science - Criminal Justice With A Minor in Psychology
Midway University
Midway, KYHigh School Diploma -
Owen County High School
Owenton, KYSkills
- Multitasking Abilities
- Public Speaking
- Organization and Time Management
- Teambuilding
- Problem Resolution
- Friendly, Positive Attitude
- Problem-Solving
- Calm Under Pressure
- Troubleshooting
Timeline
Sales Associate
Palmetto Moon
02.2024 - Current
Salon Associate
Edens & Company
05.2023 - 12.2023
Army Reservist
U.S ARMY RESERVES
08.2022 - Current
Restaurant Waiter
Family Billards
08.2021 - 05.2023
Bachelor of Science - Criminal Justice With A Minor in Psychology
Midway University
High School Diploma -
Owen County High School