Work Preference
Professional Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Open To Work

Alan Greenberg

Southern California Edison
Mystic,CT
Alan Greenberg

Work Preference

Job Search Status:

Open to work

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

RemoteHybrid

Location:

Mystic, CT

Open to relocation:

Yes

Minimum Desired Compensation

$89000/yr

Important To Me

Work-life balancePersonal development programsCompany CultureFlexible work hoursWork from home optionPaid time off
1
Certification
15
Years of experience
Sr. Instructional Designer / Facilitator / Trainer building enterprise learning programs grounded in adult learning theory and business goals. Designs eLearning, ILT, and blended curriculum in Articulate 360, Vyond, and HTML5, including 25+ modules per program, and supports adoption through facilitator coaching and Train-the-Trainer delivery for 10+ people per quarter. Delivers 20+ sessions per year of training that strengthens knowledge transfer, operational efficiency, and measurable business results while consistently delivering technical and soft-skills training on time and within budget and supporting continuous improvement in learning and development.

Work History

Sr. Instructional Designer / Facilitator / Trainer

8 Months
Southern California Edison | 02.2026 - Current
  • Develop 5-10 training modules monthly to support ongoing learning needs across business teams.
  • Design and launch training curriculum grounded in adult learning theory, business goals, and user requirements.
  • Create eLearning modules in Articulate 360, Vyond, and HTML5, paired with ILT materials for diverse learning preferences.
  • Develop job aids and end-user guides using Copilot to refine training content and improve day-to-day usability.
  • Implement a digital application solution that improves operational efficiency and supports measurable profit growth.
  • Coordinate with stakeholders to align learning strategy, training needs assessment, and user requirements.

Sr. Instructional Designer / Facilitator / Trainer

3 Years
Southern California Edison | 12.2022 - 12.2025
  • Used Copilot to draft and refine training materials, accelerating content development and revisions.
  • Designed and implemented curriculum grounded in adult learning theory, aligning instruction with business goals and user needs.
  • Built eLearning modules in Articulate 360, Vyond, and HTML5, along with ILT materials for varied learning preferences.
  • Deployed a digital application solution that improved operational efficiency and contributed to measurable profit growth.
  • Delivered 50+ instructor-led training sessions across diverse topics, maintaining consistent knowledge transfer and learner engagement.
  • Led Train-the-Trainer initiatives and coached instructional designers through workshops, examples, and collaborative feedback.

Sr. Instructional Designer / Facilitator / Trainer

6 Months
RWA (Regional Water Authority) | 06.2022 - 12.2022
  • Designed instructor-led training materials for onboarding, role transitions, and process enhancements.
  • Built eLearning modules in Articulate 360, Storyline, Vyond, and HTML5 using adult learning theory.
  • Delivered four comprehensive onboarding programs for new hires to accelerate productivity and role readiness.
  • Led Train the Trainer sessions and produced instructional videos with Camtasia and Adobe Creative Suite to strengthen learner retention.
  • Applied LMS administration, accessibility compliance, and job aid development to support onboarding and department integration.

Sr. Instructional Designer / Facilitator / Trainer

1 Year 10 Months
Korber | 08.2020 - 06.2022
  • Improve 75% learner retention through Train-the-Trainer sessions and video-based job aids.
  • Develop 25 curriculum modules per global rollout aligned to GDP/GMP standards and pharmaceutical quality requirements.
  • Design and deploy global MES eLearning for GMP-regulated medical device environments, supporting regulatory compliance and operational accuracy.
  • Create ILT materials for diverse learner audiences and delivery formats, applying adult learning theory and instructional design.
  • Produce instructional videos with Camtasia and Adobe Creative Suite, then facilitate Train-the-Trainer sessions to strengthen learner understanding.

Sr. Instructional Designer / Project Lead

6 Months
UPS | 02.2020 - 08.2020
  • Led analysis and conversion of a 50-module instructor-led curriculum into a blended learning program.
  • Developed eLearning content for onboarding and departmental transfers aligned to the updated curriculum.
  • Designed ILT sessions using data visualizations, gamification, scenario-based learning, and hands-on activities to strengthen engagement.
  • Mentored instructional designers through one-on-one coaching and collaborative working sessions.
  • Facilitated leadership development programs for employees across all levels to strengthen management capability and succession pipelines.
  • Aligned curriculum updates with stakeholder needs to support onboarding, transfers, and broader learning strategy goals.
  • Applied accessibility compliance and job aid development principles to create clearer learning materials and support resources.

Sr. Instructional Designer / Project Lead

4 Months
Optum | 10.2019 - 02.2020
  • Built 85% stronger learner engagement across eLearning and ILT materials for Medicare sales and management training.
  • Developed 40 microlearning modules using Articulate 360 and Vyond for Hello Medicare training.
  • Authored course content covering policy sales techniques, customer engagement, Medicare components, provider details, and application system training.
  • Created training materials that support both standard and advanced processes while improving accessibility through clearer modular design.
  • Aligned learning content to sales, management, and application workflows while maintaining focus on end-user usability.

Sr. Instructional Designer / Facilitator / Trainer

1 Year 2 Months
Otis | 08.2018 - 10.2019
  • Developed a comprehensive end-user adoption plan for the rollout of a new internal and external customer service portal.
  • Built sales eLearning modules for internal staff and external customers, translating content into 15 languages for a global user base of approximately 10,000.
  • Produced 40 micro-learning modules on portal functionality using Articulate 360, Storyline, Rise, and Vyond to improve adoption and efficiency.
  • Facilitated approximately 40 instructor-led training sessions, maintaining consistent knowledge transfer and learner engagement.
  • Led Train-the-Trainer programs to prepare facilitators for delivering ILT courses effectively and consistently.
  • Designed ILT sessions with data visualizations, gamification, scenario-based learning, and hands-on activities to strengthen retention and engagement.

Sr. Instructional Designer / Facilitator / Trainer

1 Year 6 Months
VMware | 01.2018 - 07.2019
  • Developed technical sales eLearning modules in Storyline, Adobe Creative Suite, and HTML5 for internal staff and VMware partners.
  • Designed course content that applied product use in customer environments and strengthened sales soft skills for client engagement.
  • Managed a team of instructional designers to deliver two eLearning projects with consistent quality and on-time execution.
  • Facilitated technical sales leadership development programs and delivered two targeted training sessions for sales employees at all levels.
  • Mentored instructional designers through one-on-one coaching, group workshops, and practical demonstrations to strengthen team capability.

Project Manager / Sr. Instructional Designer / OCM Lead

4 Months
New York Life | 09.2017 - 01.2018
  • Developed an organizational change management plan for a life insurance underwriting transformation spanning structure, process, and software integration.
  • Managed stakeholder analysis, change agent network setup, process evaluation, and tailored communication support materials for the transformation.
  • Designed and delivered targeted change management training to support employee adoption and engagement.
  • Created a structured training curriculum covering current, transitional, and future-state processes with clear learning progression.

Sr. Instructional Designer / Facilitator / Trainer

8 Months
American Express | 01.2017 - 09.2017
  • Designed software and skills training for call center personnel, aligning learning content to upselling goals for American Express products.
  • Developed web-based courses from detailed storyboards, translating content into effective eLearning and supporting materials.
  • Facilitated ILT and vILT sessions to address varied learning preferences and improve learner engagement.
  • Coached instructional designers through one-on-one guidance, group sessions, and practical examples to strengthen design proficiency.
  • Supported learning quality through mentorship that improved instructional consistency and shared best practices across the team.

Project Manager / Sr. Instructional Designer

2 Years 2 Months
JP Morgan Chase | 11.2014 - 01.2017
  • Developed 5 accessibility training sessions for the digital team to reinforce WCAG, ADA, and Section 508 standards.
  • Developed a communication plan and supporting materials for a global audience to advance organizational objectives.
  • Oversaw a design team delivering training content against established requirements and quality standards.
  • Applied WCAG, ADA, and Section 508 standards to keep digital learning materials compliant across platforms.
  • Built accessible guidance for online and mobile designers and developers to support consistent digital production.
  • Led knowledge transfer sessions that translated accessibility expectations into practical design and development behaviors.

Project Manager / Sr. Instructional Designer

8 Months
Anthem | 03.2014 - 11.2014
  • Developed detailed storyboards for eLearning, ILT, and vILT courses, plus quick reference guides and assessment materials.
  • Created courseware and documentation on healthcare topics, with emphasis on the Affordable Care Act.
  • Ensured training materials met healthcare compliance and regulatory requirements throughout development and review.
  • Supported stakeholder alignment on project requirements, timelines, and quality expectations for training content.
  • Strengthened learning materials with structured documentation that improved clarity for end users and facilitators.

OCM Lead / Project Manager / Sr. Instructional Designer

1 Year 2 Months
Dell | 01.2013 - 03.2014
  • Managed documentation and training for a new PMO methodology aligned with PMI and internal standards.
  • Led OCM strategy and delivery to support adoption goals for internal transition managers.
  • Monitored adoption rates for targeted users and adjusted engagement tactics to improve implementation success.
  • Facilitated three project manager leadership development programs for employees across all organizational levels.
  • Developed job aids and supporting materials to reinforce the new methodology and guide day-to-day application.
  • Applied adult learning theory and curriculum development practices to structure practical, role-based learning content.
  • Supported stakeholder management and LMS administration to distribute learning resources and maintain training access.

Education

Master of Business Administration

New York University – Stern School of Business

Bachelor of Science - Computer Science

Brooklyn College – City University of New York

Skills

Adult learning theory
Instructional design
Job aid development
Curriculum development
eLearning development
LMS administration
Accessibility compliance
Stakeholder management
Change management training
Learning needs analysis
Learning analytics
Training needs assessment
Curriculum governance
Program evaluation
Organizational development consulting
Change adoption planning

Certification

Project Management Professional (PMP)

Personal Information

Title: Learning & Development Consultant | Project Manager / Leader | Senior Instructional Designer | Facilitator & Trainer | OCM Lead

Timeline

Sr. Instructional Designer / Facilitator / Trainer

Southern California Edison
02.2026 - CurrentRead More

Sr. Instructional Designer / Facilitator / Trainer

Southern California Edison
12.2022 - 12.2025Read More

Sr. Instructional Designer / Facilitator / Trainer

RWA (Regional Water Authority)
06.2022 - 12.2022Read More

Sr. Instructional Designer / Facilitator / Trainer

Korber
08.2020 - 06.2022Read More

Sr. Instructional Designer / Project Lead

UPS
02.2020 - 08.2020Read More

Sr. Instructional Designer / Project Lead

Optum
10.2019 - 02.2020Read More

Sr. Instructional Designer / Facilitator / Trainer

Otis
08.2018 - 10.2019Read More

Sr. Instructional Designer / Facilitator / Trainer

VMware
01.2018 - 07.2019Read More

Project Manager / Sr. Instructional Designer / OCM Lead

New York Life
09.2017 - 01.2018Read More

Sr. Instructional Designer / Facilitator / Trainer

American Express
01.2017 - 09.2017Read More

Project Manager / Sr. Instructional Designer

JP Morgan Chase
11.2014 - 01.2017Read More

Project Manager / Sr. Instructional Designer

Anthem
03.2014 - 11.2014Read More

OCM Lead / Project Manager / Sr. Instructional Designer

Dell
01.2013 - 03.2014Read More

Brooklyn College – City University of New York

Bachelor of Science from Computer Science
Read More

New York University – Stern School of Business

Master of Business Administration
Read More
Alan Greenberg