Alan Guise
Lewisville,NC
Summary
Experienced data asset management professional with team-oriented nature and capability to manage assets, promote investor relations and assess data performance. Talented listener, analyzer and problem-solver with people-first approach. Successful at steering financial plans, building policies and monitoring regulatory issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Data Asset Manager
ECSI - A Global Payments Company
06.2022 - Current
- Manage and execute on data asset management activities and functions across multiple Business Units
- Provide mentorship to data stewards
- Coordinate with business and technical stakeholders to provide context for prioritization, metadata documentation and data quality control implementation
- Prioritize and define hey data elements, whereby business needs and / or identified risks qualify the need for data management routines
- Create and maintenance of an inventory of nultiple Business Unit Data Assets, including the capture and maintenance of data flows between these Data Assets
- Document required business and technical metadata for each Business Unit key data elements
- Define and maintain data domains for multiple Business Units
- Gather requirements, documentation and implementation of controls and rules to measure the data quality of defined key data elements
- Ongoing assessment, management, monitoring and reporting of multiple Business Unit milestone progression, KPIs and metrics, relevant to data management objectives
- Maintain and monitor the data issue management process, for ongoing identification, triage, and solutioning of relevant issues
- Escalate programmatic issues, risks and operational dependencies to the Data Owner, for assistance in remediation
- Monitor and report the Personal Information (PI) footprint and identified privacy-related data risks and issues, as well as appropriate remediation activities, for multiple business units
- Monitor and report the of Confidential Information footprint and identified security-related data risks and issues, as well as appropriate remediation activities, for multiple business units
Data Steward
ECSI - A Global Payments Company
06.2022 - 06.2023
- Coordinate with business and technical stakeholders to provide context for prioritization, metadata documentation and data quality control implementation
- Prioritize and define hey data elements, whereby business needs and / or identified risks qualify the need for data management routines
- Create and maintenance of an inventory of Business Unit Data Assets, including the capture and maintenance of data flows between these Data Assets
- Document required business and technical metadata for each Business Unit key data elements
Define and maintain data domains within the Business Unit - Gather requirements, documentation and implementation of controls and rules to measure the data quality of defined key data elements
- Ongoing assessment, management, monitoring and reporting of multiple Business Unit milestone progression, KPIs and metrics, relevant to data management objectives
- Maintain and monitor the data issue management process, for ongoing identification, triage, and solutioning of relevant issues
- Escalate programmatic issues, risks and operational dependencies to the Data Owner, for assistance in remediation
- Monitor and report the Personal Information (PI) footprint and identified privacy-related data risks and issues, as well as appropriate remediation activities, for the business Unit
- Monitor and report the of Confidential Information footprint and identified security-related data risks and issues, as well as appropriate remediation activities, for then Business Unit
Business Analyst/Quality Analyst
ECSI - A Global Payments Company
06.2015 - 06.2021
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Generated business intelligence reports to inform strategic decision-making.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
Business Analyst/Quality Analyst
Campus Partners
06.2012 - 06.2015
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
Business Analyst/Quality Analyst/System Analyst
ACS Xerox
06.2007 - 06.2012
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Senior Processor
ACS Xerox
06.2004 - 06.2007
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Updated processor systems with current software and hardware upgrades for optimized performance.
Customer Service Representative
AFSA Data
06.1997 - 06.2003
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
No Degree -
Herkimer County Community College
Herkimer, NY05.1997
High School Diploma -
West Canada Valley Junior-Senior High School
Newport, NY05.1995
Skills
- Operational Planning
- Data Integrity
- Operational Efficiency
- Technical Documentation
- Risk Management
- Asset Recovery
- Risk Mitigation
- Wealth Management
- Investment Advising
- Analyzing Information
- Critical Thinking
- Wealth Management
- Analyzing Information
- Motivational Leadership
- Statistical Analysis
- Complex Problem-Solving
- Employee Engagement
- Program Monitoring
- ROI Management
Accomplishments
2019 - Circle of Excellence - Regarded by the parent company
Timeline
Data Asset Manager
ECSI - A Global Payments Company
06.2022 - Current
Data Steward
ECSI - A Global Payments Company
06.2022 - 06.2023
Business Analyst/Quality Analyst
ECSI - A Global Payments Company
06.2015 - 06.2021
Business Analyst/Quality Analyst
Campus Partners
06.2012 - 06.2015
Business Analyst/Quality Analyst/System Analyst
ACS Xerox
06.2007 - 06.2012
Senior Processor
ACS Xerox
06.2004 - 06.2007
Customer Service Representative
AFSA Data
06.1997 - 06.2003
No Degree -
Herkimer County Community College
High School Diploma -
West Canada Valley Junior-Senior High School
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