Summary
Work History
Education
Skills
Timeline
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Alan Gurrola

Reno,NV

Summary

Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Multilingual professional with successful history as Bellman for more than 1 years. Patient and dedicated with understanding of various cultures. Personable and energetic Valet with efficiency, timeliness and enduring commitment to exceptional customer service. Professional and sensible driver with experience in vehicles of ranging power, transmission and energy source. Gregarious personality with flexibility in social situations and awareness of customer needs at all times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bellman position. Ready to help team achieve company goals. Reliable Parking Lot Attendant offering 1 years of excellent service while enforcing guidelines. Efficiently collects payments and closely observes surroundings for high standards of lot safety. Successfully directs drivers and stays professional in stressful situations.

Work History

Bell Attendant & Valet

The Row
Reno, NV
09.2023 - 03.2024
  • Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
  • Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
  • Streamlined check-in and check-out processes by efficiently handling luggage storage and retrieval tasks.
  • Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.

Education

High School Diploma

R. Rex Parris High School
Palmdale, CA
09.2004

Skills

  • Knowledge of local area
  • Professional Appearance
  • Initiative and Self-Motivation
  • Transportation Coordination
  • Elevator operation
  • Team player attitude
  • Lost and found procedures
  • Proper luggage handling
  • Tour Guiding Experience
  • Valet parking proficiency

Timeline

Bell Attendant & Valet

The Row
09.2023 - 03.2024

High School Diploma

R. Rex Parris High School
Alan Gurrola