Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Morgen Wells

La Mesa,CA

Summary

Customer-centered Bellman offering one year of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with a calm demeanor and timely solutions. Effective communicator with a proven history of tact, diplomacy, and professionalism.

Overview

5
5
years of professional experience

Work History

Bell Attendant/Valet

Sycuan Casino And Resort
08.2023 - Current
  • Streamlined check-in and check-out processes by efficiently handling luggage storage and retrieval tasks.
  • Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.
  • Maintained a professional demeanor while greeting guests and opening car doors, creating a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Yardman

La Mesa Lumber
02.2022 - 08.2023
  • Directed and greeted customers when they came into the yard.
  • Provided detailed information of lumber materials and made suggestions on appropriate applications.
  • Loaded heavy materials onto trucks and kept the yard clean.

Dishwasher

Panama 66
12.2021 - 01.2022
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with kitchen prep work to help operations run smoothly and meet demands.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen prepared.

Dishwasher

Curbside Eatery & Drinkery
03.2021 - 12.2021
  • Greeted incoming and potential customers as they walked up to the host stand. Took phone orders and responded to reservation inquiries as they came in.
  • Worked efficiently with coworkers to ensure a single person wasn’t given too many customers and allowed the restaurant to operate smoothly.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and items used often by kitchen staff.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.

Host & Dishwasher

Fourpenny House
06.2019 - 12.2019
  • Responsible for greeting customers and seating them, in addition to bussing tables and doing any other side work that needed to be done.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Education

High School Diploma -

Helix Charter High School
La Mesa, CA
06.2021

Skills

  • Ability to Follow Directions
  • Reliability and punctuality
  • Hotel operations understanding
  • Initiative and Self-Motivation
  • Knowledge of local area
  • Team player attitude

Timeline

Bell Attendant/Valet

Sycuan Casino And Resort
08.2023 - Current

Yardman

La Mesa Lumber
02.2022 - 08.2023

Dishwasher

Panama 66
12.2021 - 01.2022

Dishwasher

Curbside Eatery & Drinkery
03.2021 - 12.2021

Host & Dishwasher

Fourpenny House
06.2019 - 12.2019

High School Diploma -

Helix Charter High School

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Morgen Wells