Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alan Hall

Loveland,CO

Summary

Proven leader and strategic planner, adept in team leadership and complex problem-solving, significantly enhanced customer satisfaction and team performance at Storm Mountain Motors. Excelled in customer relationship management and negotiation, achieving a 4.7-star Google rating. Demonstrated exceptional time management and verbal communication skills across diverse roles.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales /F&I Manager

Storm Mountain Motors
03.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assisted customers from initial inquiry of vehicles, presented vehicles, negotiated sale terms and arranged payment by processing credit applications and arranging auto loans.
  • Built long term customer relationships achieving a 4.7 Out Of 5 Star google rating with honest positive customer reviews.
  • Customized vehicle protection and extended warranties catered to each customer's unique needs.
  • Sourced vehicles for inventory that met specific criteria for the store’s targeted demographic.
  • Lead team members in maintaining systems and processes for vehicle reconditioning and maintenance.
  • Established a functional detail and reconditioning department for used vehicles upon arrival.

Car Detailer

NoCo Auto Detailing
06.2020 - 08.2021
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.

Restaurant Team Member

Pelican Jo's Pizzeria
01.2020 - 06.2020
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.


Education

High School Diploma -

Roosevelt High School
Johnstown, CO
05.2020

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Sales Techniques
  • Negotiation
  • Budget Control

Certification

Automotive Compliance Education

F&I Specialist


Automotive Training Academy by Assurant

Finance and Insurance Certificate


State of Colorado

Motor Vehicle Salesperson License

Timeline

Sales /F&I Manager

Storm Mountain Motors
03.2021 - Current

Car Detailer

NoCo Auto Detailing
06.2020 - 08.2021

Restaurant Team Member

Pelican Jo's Pizzeria
01.2020 - 06.2020

High School Diploma -

Roosevelt High School

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Alan Hall