Alan Hernandez
Garland,TX
Summary
Professional installation services expert with track record of overseeing complex projects and ensuring timely completion. Known for strong focus on team collaboration and achieving high-quality results, adaptable to changing needs. Expertise in project management, client relations, and technical troubleshooting.
Overview
14
14
years of professional experience
Work History
Installation Service Coordinator & Millwork
Arrowhead Stairs & Trim/ U.S. LBM
Farmers Branch, TX
10.2018 - Current
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized BOLT software to maintain and update customer information, repair logs and inventory.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Conducted periodic maintenance inspections as stated by contract or customer.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Collaborated with technicians to ensure proper allocation of resources for each job, resulting in increased productivity.
- Improved customer satisfaction by efficiently scheduling and coordinating installation services.
Customer service/ loading
Pasturas Los Alazanes
Dallas, TX
01.2017 - 10.2018
- Loading customers with purchased feed
- Maintaining a clean work environment and upkeep with back stock
UPS
Dallas, TX
09.2016 - 02.2017
Warehouse/picker/stocker/delivery and pickup driver
CC Carpet
Richardson, TX
09.2015 - 10.2016
- Picking orders, maintaining a clean environment in warehouse
- Delivering and picking up orders in an efficient and timely manner, calling customers/companies with an ETA and order confirmations
- Using forklift for stocking and loading and unloading shipments
Customer service/ loading
Pasturas Los Alazanes
Dallas, TX
06.2015 - 07.2015
- Loading customers with purchased feed
- Maintaining a clean work environment and upkeep with back stock
Carpentry apprentice
Frias Studios
02.2015 - 06.2015
- Company Overview: PERMANENTLY CLOSED
- Worked as part of a group on major projects
- Learned the tools and art of carpentry
- PERMANENTLY CLOSED
Cashier/picker/stocker
Indio Products
Mesquite, TX
04.2013 - 10.2014
- Customer service, cashiering and upkeep of cash register area
- Performed over the phone sales for customers outside of the state as well as contacting customers with ETA and order confirmations
- Correctly picking items and correctly filling picking list
- Stocking correctly and maintaining a clean clear back stock area
- Company certified forklift operator
- Helped with inventory upkeep
Customer service/ loading
Pasturas Los Alazanes
Dallas, TX
02.2011 - 04.2013
- Loading customers with purchased feed
- Maintaining a clean work environment and upkeep with back stock
Education
High School Diploma -
Sachse High school
07.2010
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Computer skills
- Following safety practices
- Work order completion
Languages
Spanish
Native or Bilingual
Timeline
Installation Service Coordinator & Millwork
Arrowhead Stairs & Trim/ U.S. LBM
10.2018 - Current
Customer service/ loading
Pasturas Los Alazanes
01.2017 - 10.2018
UPS
09.2016 - 02.2017
Warehouse/picker/stocker/delivery and pickup driver
CC Carpet
09.2015 - 10.2016
Customer service/ loading
Pasturas Los Alazanes
06.2015 - 07.2015
Carpentry apprentice
Frias Studios
02.2015 - 06.2015
Cashier/picker/stocker
Indio Products
04.2013 - 10.2014
Customer service/ loading
Pasturas Los Alazanes
02.2011 - 04.2013
High School Diploma -
Sachse High school