Summary
Overview
Work History
Education
Skills
Timeline
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Alan Hernandez

Mount Prospect,IL

Summary

Detail-oriented professional with 4 years of experience in fast-paced, customer-facing environments. Pays close attention to detail and reviews work for accuracy and consistency. Proven ability to lead teams, coordinate workflows, and provide high-quality service through clear communication and strong organization. Bilingual in Spanish and English, with working knowledge of Google Workspace and Microsoft Office. Eager to learn, grow, and make a long-term commitment within a professional team environment.

Overview

4
4
years of professional experience

Work History

Barista (Shift Leader)

Kitsune Tea Company
Arlington Heights, IL
11.2023 - Current
  • Lead daily shift operations, ensuring smooth workflow and excellent customer service
  • Prepare and serve high-quality tea beverages and snacks according to company standards
  • Train and mentor new staff, promoting teamwork and efficient service
  • Maintain cleanliness and organization of the store, complying with health and safety regulations
  • Resolve customer concerns promptly to maintain a positive customer experience
  • Monitor inventory levels and assist with stock replenishment to avoid shortages

Cashier/Cook

Sushi Boy Inc
Arlington Heights, IL
12.2021 - 11.2023
  • Prepared and handled orders with strict attention to accuracy and food safety guidelines
  • Managed order tracking and POS system entries, ensuring efficiency in high-volume shifts
  • Communicated effectively with customers and team members to maintain quality service
  • Collaborated with staff to coordinate prep timelines and fulfill large orders under pressure
  • Trained new employees on workplace procedures and compliance standards

Education

High School Diploma -

Rolling Meadows High School
Rolling Meadows, IL
05-2023

Skills

  • Data Entry & Documentation
  • Attention to Detail
  • Workflow & Task Coordination
  • Leadership Experience
  • Team Collaboration
  • Google Workspace (Docs, Sheets, Gmail, Drive)
  • Microsoft Office (Word, Excel, Outlook)
  • Basic Regulatory/Compliance Understanding
  • Spanish Language Fluency
  • Customer Service

Timeline

Barista (Shift Leader)

Kitsune Tea Company
11.2023 - Current

Cashier/Cook

Sushi Boy Inc
12.2021 - 11.2023

High School Diploma -

Rolling Meadows High School

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