Alan Hinojosa Martinez
Elk Grove,CA
Summary
Dynamic and adaptable professional with a proven track record at Pizza Bell, enhancing customer satisfaction through exceptional service and complaint resolution. Fluent in Spanish, excels in fast-paced environments, demonstrating reliability and problem-solving skills. Achieved significant improvements in efficiency and team collaboration, embodying a strong blend of interpersonal and organizational abilities.
Overview
2
2
years of professional experience
Work History
Team Member
Pizza Bell
09.2024 - Current
- Provided excellent customer service by taking orders, answering questions, and resolving issues promptly.
- Prepared a variety of pizzas and other menu items according to company recipes and standards.
- Maintained cleanliness and organization in the kitchen and dining areas.
- Handled cash and card transactions accurately, ensuring a smooth checkout process.
Theatre Team Member
Cinemark
07.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Diploma -
Elk Grove Charter School
Elk Grove, CA05.2024
Skills
- Complaint resolution
- Reliability
- Adaptability
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Pizza Bell
09.2024 - Current
Theatre Team Member
Cinemark
07.2022 - Current
Diploma -
Elk Grove Charter School
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