Summary
Overview
Work History
Education
Skills
love to ride my Harley
Timeline
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Alan Lambert

Alan Lambert

Oklahoma City,OK

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing [Job Title] with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

36
36
years of professional experience

Work History

Operations Supervisor

Fed Ex Freight
05.2008 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies. implemented yard time sheets to decrease driver yard time to create a more efficient work day
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • worked in city dispatch for over 13 years
  • worked as inbound planner
  • worked as zone supervisor
  • efficient in Kronos timekeeping system
  • worked as Inbound operations manager for a temporary stint
  • efficient in daily telematics and driver logs
  • familiar with OS&D
  • led pre-shifts and daily driver meetings on a regular basis


Operations Manager

Rainbo Bread
03.1990 - 04.2008
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • oversaw over 30 dock employees
  • oversaw all shipping and receiving operations
  • oversaw quality control
  • managed the bread and bun wrapping areas


  • Handled staff training initiatives aimed at enhancing the workforce to meet dynamic industry demands.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

USMC Reserves

USMC
08.1988 - 06.1991
  • Worked well in a team setting, providing support and guidance.
  • field artillery fire directional control specialist
  • achieved rank of lance corporal

Education

No Degree - General Studies

Oklahoma University
Norman, OK
03.1989

Skills

  • Customer Relations : Years of experience with customers and customer satisfication Always delivering on the Purple Promise
  • Safety Oversight : sent safety messages daily as well as safety messages in pre-shifts
  • Operations Management : was involved daily in route planning and managing the amount of drivers needed as well as assingning them to routes
  • Compliance Management : efficient in driver check in as well as daily driver logs
  • Staff Supervision : over up to 60 drivers a day and deciding what was the most efficient and productive amount to use in the city
  • Delegation : delegated daily pickup and delivery tasks
  • Customer Relationship Management : worked with customer daily to achieve their needs

love to ride my Harley

spend time working on my Harley and riding every day that I get a chance

Timeline

Operations Supervisor

Fed Ex Freight
05.2008 - Current

Operations Manager

Rainbo Bread
03.1990 - 04.2008

USMC Reserves

USMC
08.1988 - 06.1991

No Degree - General Studies

Oklahoma University

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Alan Lambert