Alan Lessa
Folsom,CA
Summary
Customer-oriented sales professional with 30 years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions. Knowledgeable about vehicle features and operations, dealer services, and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Auto Sales Consultant
Porsche
Rocklin, CA
09.2019 - 10.2023
- Computed purchases and received and processed cash or credit payments.
- Showcased vehicle features and took customers on test drives in the local area.
- In the industry for over 30 years.
- Exceeded customer satisfaction by finding creative solutions to problems.
Internet Sales Manager
Porsche
Rocklin, CA
09.2019 - 10.2023
- Developing relationships with clients that last for multiple sales.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Negotiated product sales and trade-in deals for maximum profit.
Sales Manager
Harley Davidson Inc
Folsom, CA
10.2016 - 07.2019
- Ordered the new motorcycles and purchased the preowned motorcycles.
- Resolved customer complaints regarding sales and service.
- Analyzed business and sales targets using critical problem-solving skills.
- Managed daily sales department operations, including staff members' supervision.
Education
GED -
James Logan High School
Union City, CA05-1983
Skills
- Cold-Calling
- Deal Structuring
- Upselling and Cross-Selling
- Closing Techniques
- Client Needs Assessment
- Friendly and Enthusiastic
- Product Demonstrations
- Appointment Scheduling
- Building Rapport
- Persuasive Communication Style
- Goal-Oriented
- Email and Telephone Etiquette
Affiliations
- Golfer
- Mountain Biker
- Father
Languages
English
Native/ Bilingual
Certification
- Sales License
Timeline
Auto Sales Consultant
Porsche
09.2019 - 10.2023
Internet Sales Manager
Porsche
09.2019 - 10.2023
Sales Manager
Harley Davidson Inc
10.2016 - 07.2019
GED -
James Logan High School
References
References available upon request.
References
References available upon request.