Jessica Golden
Knoxville,TN
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
3
3
years of professional experience
Work History
Auto Sales Consultant
Cars4U LLC
Knoxville, TN
06.2024 - Current
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Auto Sales Consultant
Lance Cunningham Ford
Knoxville, TN
07.2023 - 06.2024
- Adhered to dealership policies in order to maintain customer satisfaction and ensure repeat business.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Negotiated with customers to close sales at agreed upon prices.
- Developed an understanding of customer's interests by asking qualifying questions.
- Greeted customers, identified their needs and wants, and provided assistance to make a purchasing decision.
Assistant Manager in Training
HomeGoods, TJX Companies
Knoxville, TN
10.2021 - 07.2023
- Developed and implemented strategies to increase sales and profits.
- Handled customer complaints professionally while resolving issues quickly and efficiently.
- Provided leadership support during periods of peak activity or high demand from customers.
- Collaborated with other departments in developing marketing plans for upcoming events or promotions.
Education
High School Diploma -
Karns High School
Knoxville, TN05-2012
Skills
- Appointment Setting
- Cold-calling
- Client Needs Assessment
- Customer Relationship Management
- Friendly and Enthusiastic
- Lead Follow Up
Timeline
Auto Sales Consultant
Cars4U LLC
06.2024 - Current
Auto Sales Consultant
Lance Cunningham Ford
07.2023 - 06.2024
Assistant Manager in Training
HomeGoods, TJX Companies
10.2021 - 07.2023
High School Diploma -
Karns High School
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