Alan Loden

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.

• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Tracked substitutions and informed customers of changes.
• Assist with loading merchandise into vehicle.
• Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Handled cash with high accuracy and took care to check bills for fraud.
• Monitored self-checkout systems and provided help in resolving complex problems.

• Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
• Greet customers as they enter the store.
• If customers have items to return, tag the items and direct them to customer service.
• As customers exit the store, scan receipts and check for items that might not have been paid for.

See above.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Kept detailed records of deliveries and money received from customers.

• During this time period, I worked with several cab companies in several states.
• Arrived on time to customer appointments.
• Enhanced customer satisfaction by providing timely and efficient transportation services.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
• Increased repeat business by fostering positive relationships with regular customers.
• Adapted quickly to changing traffic conditions while maintaining composure under pressure.
• Provided mobility to assistance to disabled passengers.
• Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
• Managed accurate records of fares, trips, and expenses for company reporting requirements.
• Executed precise navigation using GPS systems to optimize routes and minimize travel time.
• Calculated rides costs, received money, and returned change.
• Ensured proper maintenance of the taxi cab, performing routine checks and addressing mechanical issues promptly.
• Established rapport with clients through friendly conversation and attentive listening skills.
• Maintained log of daily trips to keep accurate records of fares and destinations.