Alan Lopez
San Jose,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sephora
08.2021 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained organized and visually appealing product display, resulting in increased customer interest and engagement.
Beauty Advisor
Ulta Beauty Inc.
11.2020 - 08.2021
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Assisted management with scheduling appointments for salon services, ensuring optimal utilization of time slots while accommodating client availability.
Team Member
Whole Food Market
10.2017 - 09.2020
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sales Associate
Guitar Center
09.2016 - 11.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Education
High School Diploma -
Boynton High School
901 Boynton Ave, San Jose, CA 9511706.2015
Skills
- Customer Service
- Payment Processing
- Service Consultations
- Flexibility and Adaptability
- Customer Engagement
- Relationship Building
- Inventory Control
- Organization and Multitasking
- Retail Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Sephora
08.2021 - Current
Beauty Advisor
Ulta Beauty Inc.
11.2020 - 08.2021
Team Member
Whole Food Market
10.2017 - 09.2020
Sales Associate
Guitar Center
09.2016 - 11.2017
High School Diploma -
Boynton High School