Alan Lucio
Houston,TX
Summary
Dynamic professional with a proven track record in sales for over 3 years. Notably at Aquacare assistance program, and forever vapes. Excelled in relationship building, customer retention, and upselling, driving significant engagement and sales.
Skilled in manual labor with more than half a decade of experience. troubleshooting and ensuring high-quality standards in all projects. Demonstrates strong communication and adaptability, enhancing team collaboration and conflict resolution.
Overview
4
4
years of professional experience
Work History
Sales Associate/Coordinator
Aquacare assistance program
Houston , TX
08.2024 - Current
- Coordinated and canvassed neighborhoods to promote water filtration systems, working closely with water technicians to schedule appointments, and ensure customer satisfaction.
- Built rapport with homeowners to secure appointments, overcoming objections through effective communication, and building trust.
- Adapted communication strategies based on customer needs, using active listening to address concerns, and promote the benefits of Aquacare services.
- Promoted the Aquacare assistance program (ACAP) to highlight company differentiators, driving sales, and increasing customer engagement.
- Maintained a strong customer focus, ensuring homeowners felt valued and informed throughout the process.
Sales Associate
Forever vapes
Houston , TX
03.2021 - 02.2024
- Developed and nurtured strong customer relationships through personalized product recommendations based on individual needs, preferences, and preferences.
- Consistently exceeded daily sales targets in a commission-based environment through upselling and effective communication.
- Drove customer satisfaction by showcasing new products and promotions, and special offers, ensuring customers were well-informed about current deals.
- increased sales by strategically placing products in ways that appealed to customer desires and needs, increasing overall sales, while enhancing the customer experience.
- Ensured customers felt valued and cared for, even if the original product they desired was not what they ultimately purchased, through tailored recommendations.
Quality Control Inspector
Expedite oilfield services
Houston, TX
02.2024 - 06.2024
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Performed first article inspection on incoming raw materials.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
Garage Door Technician
Cornerstone
Houston, 77088
01.2022 - 02.2024
- Installed and repaired residential garage doors in new construction homes. ensuring compliances with safety guidelines.
- Ensured all garage door systems passed home inspections through professional installation and builder guidelines.
- He represented the company professionally, driving a company vehicle, and working independently at job sites.
- I gave recommendations to the customer based on troubleshooting and servicing their garage doors.
Education
High School Diploma -
Jersey Village High School
Houston, TX06-2018
Some College (No Degree) - CNC Machining & Programming Level 1
Lone Star College
Houston, TXSkills
- Sales & Customer service
- Upselling & Cross-selling
- Relationship Building & Customer Retention
- Manual Labor & Construction
- Problem Solving & Troubleshooting
- Strong Communication & Active Listening
- Team Leadership & Collaboration
- Adaptability & Conflict Resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Pressure washing
Timeline
Sales Associate/Coordinator
Aquacare assistance program
08.2024 - Current
Quality Control Inspector
Expedite oilfield services
02.2024 - 06.2024
Garage Door Technician
Cornerstone
01.2022 - 02.2024
Sales Associate
Forever vapes
03.2021 - 02.2024
High School Diploma -
Jersey Village High School
Some College (No Degree) - CNC Machining & Programming Level 1
Lone Star College
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