Alan McGuill
New york
Summary
Results-oriented professional with extensive experience in managing diverse teams and operations. Skilled in interpersonal communication, customer relations, and skilled negotiation, driving measurable improvements in service quality and team performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
380 East Ventures LLC Dba The Factory 380
New York, NY
07.2024 - 05.2025
- Oversaw daily operations to ensure efficiency smooth execution of steps of service and events
- Developed and implemented operational strategies to enhance team performance.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Facilitated staff training sessions to promote skill development and operational excellence.
- Coordinated vendor relationships to negotiate favorable terms and optimize supply chain efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager/Partner
East Pub Inc Dba Phebes Tavern and Grill
New York, NY
03.2021 - 06.2024
- Oversaw daily operations, ensuring efficient service delivery and high customer satisfaction.
- Managed staff schedules, optimizing labor costs while maintaining service quality.
- Developed and implemented training programs to enhance team performance and operational standards.
- Collaborated with suppliers to negotiate favorable terms and maintain inventory levels.
- Analyzed sales data to identify trends and inform menu adjustments for increased profitability.
- Implemented marketing strategies that boosted local engagement and increased foot traffic.
- Conducted regular performance reviews, fostering professional development among team members.
- Ensured compliance with health and safety regulations, promoting a safe dining environment for guests and staff.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
Bartender
The Gem Saloon
New York, NY
07.2017 - 03.2021
- Crafted signature cocktails tailored to customer preferences, enhancing overall guest experience.
- Trained new staff on mixology techniques and service standards to maintain high-quality service consistency.
- Implemented seasonal drink menus, driving engagement and interest among regular patrons.
- Streamlined cocktail preparation processes, improving service speed during peak hours without sacrificing quality.
- Fostered positive relationships with customers, leading to repeat business and loyal clientele base.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, taking inventory and responsible for closing the premises.
Assistant General Manager
The Malt House/The Malt House FiDi
New York, NY
01.2015 - 07.2017
- Mentored junior staff on best practices in customer engagement and problem resolution techniques.
- Coordinated special events, ensuring seamless execution and alignment with brand standards for guest experience.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed team schedule with eye for coverage needs and individual strengths.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
Bartender
The Village Tavern
New York, NY
10.2025 - Current
Education
Bachelor of Arts - Economics, Politics And Law
Dublin City University
Dublin, IrelandSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Goal setting
- Interpersonal skills
- Operations oversight
- Sales expertise
- Sound judgment
- Skilled negotiator
Certification
- Tips Certified License
- Food Handlers License
Timeline
Bartender
The Village Tavern
10.2025 - Current
General Manager
380 East Ventures LLC Dba The Factory 380
07.2024 - 05.2025
General Manager/Partner
East Pub Inc Dba Phebes Tavern and Grill
03.2021 - 06.2024
Bartender
The Gem Saloon
07.2017 - 03.2021
Assistant General Manager
The Malt House/The Malt House FiDi
01.2015 - 07.2017
Bachelor of Arts - Economics, Politics And Law
Dublin City University