Alan McRae
Baltimore,MD
Summary
Experienced assistant supervisor adept at managing people and resources to achieve challenging objectives. Eager to take on increased responsibility and contribute to enhancing business operations. Skilled in industry with a resourceful and adaptable approach.
Overview
15
15
years of professional experience
Work History
Assistant Supervisor
Clendenin Brothers Inc
Baltimore , Maryland
07.2010 - Current
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Assisted in the development of operational policies, procedures and standards.
- Trained new staff members on company policies, procedures and job expectations.
- Ensured safety regulations were followed at all times by employees.
- Adhered to company policies and guidelines while managing daily operations of the store.
- Conducted periodic inventory checks to ensure accuracy of stock levels.
- Assisted in recruiting process by conducting interviews with prospective candidates.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Increased volume of work while maintaining high level of accuracy and quality.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Streamlined workflow processes, reducing project completion times.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Forest Park High School
Baltimore, MD06-1988
Skills
- Task Delegation
- Employee Relations
- Staff motivation and discipline
- Process Improvements
- Safety and compliance
- Training and mentoring
- Issue Resolution
- Employee Performance Management
- Policy Enforcement
Timeline
Assistant Supervisor
Clendenin Brothers Inc
07.2010 - Current
High School Diploma -
Forest Park High School