Alan Olson
Marina,CA
Summary
Dynamic General Manager with proven expertise in menu development, staff training, and budget management. Known for effective communication and problem-solving skills, driving operational excellence in a fast-paced environment.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
General Manager
Baseline Catering
Soledad, California
04.2026 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily business operations to ensure smooth workflow and efficiency., including budgeting, staffing, inventory control, and sales.
- Monitored financial performance to identify opportunities for cost savings and revenue growth.
- Supervised daily activities of cafe to ensure proper functioning and customer satisfaction. in a secure environment. ensuring safety and efficiency.
- Maintained compliance with food safety, sanitation, workplace safety, and institutional policies.
- Developed business plans to align strategic decisions with long-term objectives.
- Cultivated strategic client relationships to enhance collaboration and satisfaction.
- Developed daily and weekly food specials to enhance menu variety.
- Trained new employees on company policies and service standards.
Cook
Sierra Health and Wellness
Pacific Grove, California
02.2026 - 04.2026
- Prepared nutritious meals following dietary guidelines and health standards.
- Assisted in menu planning to enhance variety and appeal of offerings.
- Maintained cleanliness and organization of kitchen and food preparation areas.
Associate Store Team Leader
Whole Foods Market Inc
Monterey, California
10.2017 - 08.2025
- Led team in daily store operations and customer service initiatives.
- Managed daily operations of the store including opening and closing procedures, cash handling and security protocols.
- Trained and mentored new team members on store policies and procedures.
- Recruited, hired, trained, and supervised staff, providing ongoing feedback to enhance team effectiveness and job performance.
- Fostered a positive team environment through effective communication and collaboration.
- Established effective communication channels between management team, associates and customers.
- Assisted customers with inquiries, providing knowledge about products and promotions.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Monitored store performance metrics including shrinkage, stock levels, customer satisfaction ratings, and gross margin returns to identify trends and inform decision-making.
- Analyzed financial data to identify potential areas of improvement in operational efficiency.
- Coordinated with other departments within the organization to ensure efficient operation of the store.
- Oversaw compliance with health and safety regulations within the store.
- Ensured compliance with company policies and local laws concerning labor practices or health and safety regulations.
- Assisted in developing annual budget plans for the store based on projected sales figures.
- Coordinated with manager to establish specific, actionable goals aligned with KPIs, driving focus on key performance areas.
- • Demonstrated and supported continuous improvement and growth mindset.
Prepared Foods Team Leader
Whole Foods Market Inc
Campbell, California
07.2008 - 10.2017
- Supervised daily operations of prepared foods department to ensure quality standards.
- Trained and mentored team members on food safety and preparation techniques.
- Managed inventory levels and coordinated fresh ingredient orders to maintain product availability.
- Ensured compliance with health regulations and Whole Foods Market policies.
- Ensured the safety and sanitation of all food products in accordance with company regulations.
- Monitored employee performance, providing targeted feedback and coaching to enhance overall team effectiveness.
- Coordinated scheduling of employees according to business needs while minimizing labor costs.
- Developed training materials and led staff meetings to reinforce task execution and procedural compliance.
- Enhanced customer service by addressing inquiries and providing product recommendations.
- Collaborated with other departments to create seasonal meal promotions and displays.
- Created recipes for new menu items, taking into account dietary restrictions or special requests from customers.
- Assisted in the development of marketing strategies for prepared foods products.
Culinary Partner
PF Changs Restaurant
San Jose, California
04.2000 - 05.2008
- Successfully managed daily operations of high-volume restaurant, maintaining customer satisfaction and quality control.
- Trained staff on food preparation techniques, cooking methods, and food safety practices to ensure product excellence.
- Implemented new menu items and ensured proper execution by kitchen staff.
- Hired skilled professionals while providing training and mentoring to enhance skill development.
- Compiled reports on sales trends, labor costs, and productivity metrics to identify areas for improvement.
- Provided leadership and guidance to team members while encouraging collaboration across departments.
- Analyzed customer feedback to enhance dining experience and service quality.
- Developed departmental objectives, budgets, policies, procedures, and strategies.
- Ensured compliance with health codes and safety regulations within the restaurant facility.
- Reviewed financial statements and sales reports to monitor business performance and make adjustments.
Executive Chef
Kincaid's Restaurant
Oakland, California
- Developed seasonal menus reflecting local ingredients and culinary trends.
- Implemented daily specials to enhance customer engagement and satisfaction.
- Collaborated with front-of-house team for seamless dining service experiences.
- Managed inventory levels to minimize waste and maintain fresh supplies.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Executive Chef
Horatio's
San Leandro, California
- Developed seasonal menus reflecting local ingredients and culinary trends.
- Implemented daily specials to enhance customer engagement and satisfaction.
- Managed inventory levels to minimize waste and maintain fresh supplies.
- Ensured compliance with health regulations and sanitation practices in the kitchen.
Skills
- Food safety compliance
- Menu development
- Budget management
- Cost management
- Profit and loss
- Inventory control
- Staff training and development
- Staff training
- Customer service
- Performance monitoring
- Strategic planning
- Team leadership
- Client relationship management
- Relationship building
- Problem solving
- Effective communication
- Interpersonal communication
- Conflict resolution
Certification
- Serve Safe Manager Certified
Timeline
General Manager
Baseline Catering
04.2026 - Current
Cook
Sierra Health and Wellness
02.2026 - 04.2026
Associate Store Team Leader
Whole Foods Market Inc
10.2017 - 08.2025
Prepared Foods Team Leader
Whole Foods Market Inc
07.2008 - 10.2017
Culinary Partner
PF Changs Restaurant
04.2000 - 05.2008
Executive Chef
Kincaid's Restaurant
Executive Chef
Horatio's