Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Pho

Chandler,AZ

Summary

Dependable and hardworking professional with 6+ years of experience in food service, retail, and operations environments. Proven ability to perform physical work, follow safety procedures, maintain cleanliness, and support team operations in fast-paced settings. Known for strong work ethic, reliability, and adaptability.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

7
7
years of professional experience

Work History

Sales Associate

Nike
  • Assisted customers and supported sales floor operations
  • Restocked merchandise and maintained organized stock areas
  • Performed repetitive physical tasks in a fast-paced retail environment
  • 2 Years

Operations Team Member

Life Time Fitness
  • Supported facility operations including cleaning, setup, and equipment handling
  • Maintained high standards of cleanliness and safety
  • Assisted team members to ensure smooth daily operations
  • 2 Years

Shift Manager

Buffalo Wild Wings
Savage, MN
11.2024 - Current
  • Supported daily operations in a high-volume food service environment
  • Assigned tasks and monitored productivity to meet operational needs
  • Trained new employees on safety, procedures, and cleanliness standards
  • Ensured compliance with food safety and company policies
  • Maintained organized prep, storage, and work areas

Prep Cook

Buffalo Wild Wings
Savage, MN
09.2018 - Current
  • Prepared food efficiently following strict safety and sanitation guidelines
  • Used knives and equipment safely during daily prep
  • Rotated inventory to ensure freshness and reduce waste
  • Maintained clean, inspection-ready workstations

Flex Driver

Amazon
Chandler, AZ
11.2025 - 12.2025
  • Operated delivery vehicles to ensure timely and accurate package delivery.
  • Navigated routes efficiently using GPS technology to minimize travel time.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
  • Communicated with dispatch to receive instructions and updates on delivery schedules.
  • Managed package tracking systems to ensure proper documentation of deliveries.

Education

Normandale Community College
Bloomington, MN

High School Diploma - undefined

Burnsville High School
Burnsville, MN
05.2017

Skills

  • Warehouse & Operations Support
  • Inventory Handling & Stock Rotation
  • Food Safety & Sanitation
  • Physical Labor & Endurance
  • Team Collaboration
  • Customer Service
  • Cleanliness & Organization
  • Safety Compliance
  • Time Management & Reliability
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Languages

English
Vietnamese

Timeline

Flex Driver

Amazon
11.2025 - 12.2025

Shift Manager

Buffalo Wild Wings
11.2024 - Current

Prep Cook

Buffalo Wild Wings
09.2018 - Current

Sales Associate

Nike

Operations Team Member

Life Time Fitness

High School Diploma - undefined

Burnsville High School

Normandale Community College