Alan Porras
El Monte
Summary
Dynamic and detail-oriented cashier at Chanos Restaurant, recognized for enhancing guest experiences through effective communication and conflict resolution. Proficient in point of sale operations and cash handling, I consistently ensured order accuracy and maintained a pristine dining environment, contributing to a welcoming atmosphere for all patrons. Focused restaurant worker with experience in various roles within the food service industry. Strengths include strong customer service skills, adaptability to fast-paced environments, and the ability to handle high-stress situations effectively. Previous work has led to improved team collaboration and consistently positive guest feedback.
Overview
2
2
years of professional experience
Work History
Cashier
Chanos Restaurant
San Gabriel
01.2023 - Current
As a restaurant cashier, I am dedicated to delivering a welcoming guest experience.
- Greeted customers and provided comprehensive information on menu offerings.
- Verified order accuracy before checkout to ensure correct pricing.
- Answered customer inquiries regarding menu offerings and promotions.
While also being skilled in processing payments with an automated system, I do so accurately and efficiently. Manage inquiries and resolve issues with composure.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
- Identified and analyzed complex problems to develop effective solutions.
Also, in my experience as a cashier, I was in charge of maintaining order in the restaurant.
- Organized tables for incoming guests prior to their arrival.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
Education
High School Diploma -
Arroyo High School
El Monte, CA06-2024
Some College (No Degree) - Human Biology
Pasadena City College
Pasadena, CASkills
- Point of sale operations
- Cash handling and payment processing
- Order verification and customer inquiries
- Conflict resolution and customer service
- Attention to detail
- Effective communication
- Restaurant cleanliness
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Chanos Restaurant
01.2023 - Current
High School Diploma -
Arroyo High School
Some College (No Degree) - Human Biology
Pasadena City College
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