JESSICA PEREZ-MOJICA
Las Vegas,NV
Summary
Motivated individual who is open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Hardworking, bilingual individual with exceptional communication and computer capabilities.
Overview
11
11
years of professional experience
Work History
Personal Caregiver
Respite, Inc.
Paso Robles, California, United States
06.2012 - Current
- Closely monitored children's play activities to verify safety.
- Helped children complete homework assignments and school projects.
- Engaged with children on an individual basis to build positive relationships with them.
- Safely transported children to and from school, medical appointments and extra-curricular activities.
- Regularly traveled with the family to help with vacation activities and childcare.
Sales/Customer Service
Petsmart
Santa Maria, CA
07.2016 - 06.2017
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Tutor
Allan Hancock College Cal-SOAP
Santa Maria, CA
09.2015 - 06.2016
- Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Consistently received positive teacher evaluations from students.
- Relieved the classroom teacher during breaks.
- Reported on student progress, behavior and social skills to parents.
Event Coordinator
Chuck E. Cheese's
Santa Maria, CA
11.2012 - 04.2015
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Assisted in maintaining preparation and service areas in a sanitary condition Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
Education
Associate of Arts - Psychology
Allan Hancock College
2017
Skills
- Strong attention to detail
- Strong written and verbal communication
- Team player
- Fluent in Spanish and English
- Self-motivated
- Confident
- Passionate
- Strong work ethic
Timeline
Sales/Customer Service
Petsmart
07.2016 - 06.2017
Tutor
Allan Hancock College Cal-SOAP
09.2015 - 06.2016
Event Coordinator
Chuck E. Cheese's
11.2012 - 04.2015
Personal Caregiver
Respite, Inc.
06.2012 - Current
Associate of Arts - Psychology
Allan Hancock College