Alan Romero

Porto's Bakery And Cafe, City of Los Angeles, CA

Recommended products to customers, thoroughly explaining details.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction. Investigated and resolved customer inquiries and complaints quickly.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Maintained up-to-date knowledge of product and service changes.

Exhibited high energy and professionalism when dealing with clients and staff.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Provided ongoing guest service.
Maintained clean and orderly checkout areas by emptying trash cans and wiping down surfaces.