Amanda Powell
Park City,KS
Summary
I am a dedicated and experienced warehouse associate, ready to further my career with Amazon as a Process Assistant to gain further knowledge and experience to further my career in Operations Management.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Pick Associate
Amazon.com Services LLC
Park City, USA
01.2021 - Current
- Met quality and productivity standards.
- Learning Ambassador – Provided training and education to over 100 onboarding associates by explaining procedures and giving efficiency tips. Provided safety tips.
- Process Path Quality Auditor- Performed audits to ensure pick requirements and quality standards are met. Coached associates to improve quality and seek to understand issues associates have that prevent standard work production.
- Cross trained for Pack and Grading
Shift Manager
McDonald’s
12.2013 - 01.2021
- Company Overview: Lane Industries
- Shift Leading and empowering crew members
- Guest Services to ensure customer satisfaction
- Inventory and Ensuring Food Safety
- Crew schedule management
- Lane Industries
Customer Service Manager
ReBath
Wichita, Kansas
10.2018 - 08.2020
- Managed customer inquiries and resolved issues with effective communication.
- Placed customer order and processed and reviewed truck orders for accuracy.
- Analyzed customer feedback to enhance service delivery and satisfaction.
Education
Certificate Program - AAS of Operations Management & Supervision
Wichita State Technical College
01.2023 - 09.2025
Associate’s - Science
Butler Community College
Skills
- MICROSOFT OFFICE (OUTLOOK, WORD, EXCEL)
- PERFORMANCE MANAGEMENT
- LEADERSHIP
Timeline
Certificate Program - AAS of Operations Management & Supervision
Wichita State Technical College
01.2023 - 09.2025
Pick Associate
Amazon.com Services LLC
01.2021 - Current
Customer Service Manager
ReBath
10.2018 - 08.2020
Shift Manager
McDonald’s
12.2013 - 01.2021
Associate’s - Science
Butler Community College