Developed and maintained relationships with external partners to facilitate program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
College Academy- Intern
Riverside County District Attorney's Office
06.2022 - 08.2022
Deputy District Attorney Shadowing- Homicide Department
Courtroom Shadowing
Learn California Penal Code and different departments within the District Attorney's Office
Experience law enforcement routines and daily procedures
Observe official autopsy conducted by medical professionals
Program Coordinator- Legal Scholars Program
City Of Temecula
09.2022 - 08.2023
Plan and coordinate luncheon with California State Bar President
Create multiple outlines including day to day operations, daily 15-minute breakdown, and speakers/special guest agendas
Contacting universities and private organizations for law school tours, admissions counselor panels, and LSAT preparatory sessions (USD School of Law, UCLA School of Law, USC Gould School of Law, UCI School of Law, and Thomas Jefferson School of Law)
Provide experience with local legal community (Southwest Justice Center Courtroom Shadowing, The Law Offices of Rosenstein and Associates, and The Law Office of Robin Johnson)
Guest Advocate & Fulfillment Expert
Target
06.2022 - Current
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Welcomed guests on arrival, displaying professional and friendly approach.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Oversaw fast-paced front desk operations and guests' needs at busy facility.