Alan Scott

• Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
• Organized and monitored the shipment of products in accordance with customer requirements.
• Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
• Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
• Created reports on freight costs, delivery timelines, invoices and other related information.
• Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.

• Provided technical support to users with hardware and software issues.
• Developed and implemented IT policies and procedures.
• Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
• Performed system upgrades to ensure optimal performance.
• Managed backups of critical data using Symantec NetBackup software.
• Documented changes made to existing IT infrastructure components.

• Checked for safety hazards and took corrective action when necessary.
• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Investigated all reported incidents of theft or vandalism on premises.

• Maintained and updated production logs to track production statistics and performance data
• Maintained production records, including production reports and logs
• Diagnosed and resolved machine malfunctions, minimizing production downtime and maintaining production goals
• Assist in the setup and breakdown of all production equipment, ensuring a safe and efficient production environment.

• Ensured the security of passengers and cargo by following the established security protocols
• Developed and implemented security protocols that reduced security breaches
• Implemented Salesforce security measures such as profiles, permission sets, and field-level security.

• Worked collaboratively with other emergency personnel, including paramedics, police officers, and firefighters
• Wrote detailed incident reports and provided relevant evidence to the police.

• Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict
• Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates
• Assist inmates with any electronics they were assigned to
• Created reports and documents as requested by the office manager.

• Worked collaboratively with other emergency personnel, including paramedics, police officers, and firefighters
• Wrote detailed incident reports and provided relevant evidence to the police
• Developed and maintained relationships with members of the public, resulting in increased public confidence in the police
• Completed a six-month training program in the fundamentals of military operations, including weapons handling, tactical operations, and leadership
• Mentored and provided guidance to junior cadets, helping them to adjust to military life and achieve their goals

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