Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Alan Smith Jr

North Brunswick,NJ

Summary

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Associate

Foot Locker
East Brunswick, New Jersey
09.2021 - Current
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked as a team member performing cashier duties, product assistance, and cleaning.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
  • Communicated all merchandise needs or issues to appropriate supervisors.

Sales Representative

AT&T
Hillsborough, NJ
05.2023 - 04.2024
  • Assists customers with the purchase of products and services, features, accessories and bill payments
  • Deliver exceptional customer service by responding to all inquiries and issues
  • Detail-oriented and collaborative sales consultant with a strong understanding of product knowledge and successful selling techniques.
  • Conducted regular performance evaluations and provided constructive feedback to enhance team productivity.
  • Managed sales operations, including setting and monitoring performance metrics
  • Led employees to achieve and exceed sales targets and customer service objectives.
  • Resolved escalated customer issues promptly, ensuring high levels of customer satisfaction.

Warehouse Worker

Pitney Bowes
Township of Monroe, NJ
05.2022 - 08.2022
  • Consistently maintained picking/packing
  • Performed all warehouse laborer duties including picking, packing, counting, record keeping, and maintaining a clean area.
  • Maintained a clean work area, meeting 98% of inspection requirements.

Holiday Clerk Assistant

United States Postal Service
East Brunswick, NJ
12.2021 - 01.2022
  • Under administrative supervision of the United States Postal Service I'm responsible for the set up and operation of mail preparation equipment.
  • Mail preparation includes setting up, adjusting; operating and maintaining specialized equipment which could include inserting, folding, addressing and document printing equipment.
  • Duties include sorting, metering and distributing mail.
  • Speed, accuracy and knowledge of postal regulations are measures of proficiency in this work.
  • Separates and sorts and distributes incoming mail for onward dispatch in sorting sections.

Store Associate

Modell's Sporting Goods
North Brunswick, NJ
12.2019 - 03.2020
  • Responsible for assisting customers with product location, selection, availability, pricing, return and sales items.
  • Maintained store selling floor, fitting rooms, visual displays, and presentation.
  • Assisted in daily store recovery, before, during or after store opening hours.
  • Promoted current sales and promotions to customers, including pricing of merchandise.
  • Completed sales transactions and maintained proper accountability at registers.
  • Processed merchandise returns and exchanges courteously and under company guidelines.
  • Assisted customers answering questions such as item price or location and handling bulky/heavy items.

Education

High school diploma -

North Brunswick Twp High School
North Brunswick, NJ
06.2020

Skills

  • Microsoft Excel
  • Communication
  • Customer service
  • Microsoft Office
  • Organizational skills
  • Cashiering
  • Retail management
  • retail sales
  • Inventory management
  • Stock auditing
  • Problem solving

Certification

Texas State Adjuster License, 07/01/22, Present

Accomplishments

  • Team Member of the Quarter (2024 & 2025)

Languages

English
Professional

Timeline

Sales Representative

AT&T
05.2023 - 04.2024

Warehouse Worker

Pitney Bowes
05.2022 - 08.2022

Holiday Clerk Assistant

United States Postal Service
12.2021 - 01.2022

Store Associate

Foot Locker
09.2021 - Current

Store Associate

Modell's Sporting Goods
12.2019 - 03.2020

High school diploma -

North Brunswick Twp High School

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