Alan Urbina
Dallas
Summary
Results-driven worker with experience at several businesses, excelling in customer service, and maintenance of the store brand. Demonstrated problem-solving skills and effective team collaboration, ensuring customer satisfaction and operational efficiency. Proficient in using a variety of tools, contributing to timely service delivery and enhanced customer experiences.
Overview
2
2
years of professional experience
Work History
Tire Technician
Discount Tire Store
Dallas
03.2025 - Current
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Worked with portable devices to manage workflow and complete appointments.
- Inspected tires on customer vehicles to report mechanical defects.
Crew Member
Golden Chick
Dallas
10.2023 - 02.2025
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Landscape Worker
O&S Company
Dallas
06.2023 - 08.2024
- Inspected sites regularly to identify potential problems with soil erosion or drainage issues.
- Prepared estimates for labor costs associated with landscaping projects.
- Inspected completed projects for quality assurance purposes.
- Resolved customer inquiries promptly and professionally.
- Directed crew members completing landscaping tasks.
- Operated and maintained basic landscaping equipment and vehicles.
Crew Team Member
Little Caesars Pizza
Dallas
03.2024 - 05.2024
- Operated cash register accurately and efficiently.
- Performed store opening and closing procedures as directed by management team.
- Provided training and guidance to new team members.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Greeted customers and cultivated positive experiences in line with company standards.
- Assisted customers with orders and inquiries.
- Greeted customers in a friendly manner upon entering the store.
Education
High School Diploma -
DeSoto High School
DeSoto, TX05-2025
Skills
- Team collaboration
- Translation and interpretation services
- Problem solving
- Sales assistance
- Logical reasoning
- Persuasion techniques
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Tire Technician
Discount Tire Store
03.2025 - Current
Crew Team Member
Little Caesars Pizza
03.2024 - 05.2024
Crew Member
Golden Chick
10.2023 - 02.2025
Landscape Worker
O&S Company
06.2023 - 08.2024
High School Diploma -
DeSoto High School
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