Alana Athey
Denver,CO
Summary
Highly organized and detail-oriented registered health information technician with strong work ethic and dedication to achieving goals. Skilled at maintaining, protecting, and disclosing health information, leading teams, creating training materials, and resolving complex problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HIM Release of Information Privacy Coordinator
Denver Health-Denver, CO
07.2023 - Current
- Ensures oversight areas are consistently staffed to support departmental performance and productivity metrics while complying with regulatory requirements
- Coordinates the distribution of workload for the Release of Information team, making necessary adjustments as needed
- Ensures regulatory audits are submitted before deadlines
- Assists manager with workforce engagement of teams and coaching
- Prepares medical records for HIM Director, custodian of records, for required court attendance for court orders and subpoena duces tecum
- Performs technical issue reporting, follow up, testing, and system workflow collaboration with application analysts for best practice operational efficiencies
- Primary departmental resource for privacy concerns and customer service complaints.
Release of Information Specialist
Denver Health-Denver, CO
04.2021 - 07.2023
- Disclose authorized protected patient health information (including behavioral health, substance abuse, and reproductive health) accurately while following all applicable state, federal, and organizational rules and regulations
- Communicate effectively with requesters in order to ensure authorizations submitted for protected health information meet all of the HIPAA key elements
- Provide excellent customer service to patients and other requesters via phone, e-mail, patient portal, and in person
- Assist and collaborate with team members to ensure that department goals are consistently met.
HIM Technician
Kindred Hospital-Denver, CO
11.2019 - 05.2023
- Perform concurrent and discharge scanning of documents into the electronic health record using the OnBase application
- Maintain the organization and neatness of the paper portion of the medical record
- Assist with analysis, abstracting, and assembly of discharged patient's medical records
- Thin patient records as needed
- Follow established policies and procedures to complete job duties
- File discharge records using the terminal digit filing system.
Electronic Health Record Specialist
Denver Health-Denver, CO
11.2020 - 04.2021
- Prep, scan, and index documents in Onbase to be uploaded into the EHR
- Work in a team setting to assure the quality of documentation
- Consistently meet and exceed productivity metrics
- Answer and direct calls to the correct department
- Promoted to Release of Information Specialist within first 6 months of employment.
Fulfillment Expert/Service Advocate
Target-Aurora, CO
08.2016 - 11.2020
Education
Associate in Applied Science (A.A.S.) -
Arapahoe Community College
Aurora, COBachelor's degree - Health Information Systems
Metropolitan State University of Denver
Denver, CO12.2026
Skills
- Epic
- OnBase
- Microsoft Office
- Problem Solving
- Attention To Detail
- HIPAA
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Process Improvement
- Regulatory Compliance
Certification
Registered Health Information Technician, 6/2021-6/2025
Timeline
HIM Release of Information Privacy Coordinator
Denver Health-Denver, CO
07.2023 - Current
Release of Information Specialist
Denver Health-Denver, CO
04.2021 - 07.2023
Electronic Health Record Specialist
Denver Health-Denver, CO
11.2020 - 04.2021
HIM Technician
Kindred Hospital-Denver, CO
11.2019 - 05.2023
Fulfillment Expert/Service Advocate
Target-Aurora, CO
08.2016 - 11.2020
Associate in Applied Science (A.A.S.) -
Arapahoe Community College
Bachelor's degree - Health Information Systems
Metropolitan State University of Denver
Registered Health Information Technician, 6/2021-6/2025
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