Alana Barker
Hanna,IN
Summary
Recent graduate with foundational knowledge in phlebotomy and hands-on experience gained through academic study and clinical externship. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Shift Lead
Taco Bell
Michigan City, IN
01.2026 - Current
- Accomplished multiple tasks within established timeframes.
- Supervised team members to ensure efficient service and adherence to operational standards.
- Trained new employees in food safety protocols and customer service techniques.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
Shift Lead
Taco Bell
Westville, IN
12.2024 - 08.2025
- Coordinated shift schedules to optimize staffing levels during peak hours.
- Monitored food preparation processes to ensure compliance with health regulations.
- Assisted in maintaining cleanliness and organization of the dining area for a positive guest experience.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Crew Member
McDonald's
Westville, IN
06.2023 - 12.2024
- Operated cash register, processed transactions efficiently and accurately.
- Maintained cleanliness and organization in dining area and kitchen to enhance customer experience.
- Prepared food items according to safety and quality standards, ensuring fresh product delivery.
- Assisted in training new crew members on operational procedures and customer service expectations.
Kitchen Staff Member
Casey's General Store
Westville, IN
12.2022 - 06.2023
- Prepared food items following safety and quality standards.
- Operated kitchen equipment such as ovens, fryers, and mixers efficiently.
- Assisted in inventory management to ensure stock availability and freshness.
- Maintained cleanliness of workstations and adhered to sanitation protocols.
Concessions Cashier
Cinemark Theaters
Valparaiso, IN
03.2022 - 06.2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of concession area to enhance customer experience.
- Assisted customers with product selections, providing knowledgeable recommendations on menu items.
- Collaborated with team members to ensure timely service during high-volume periods.
Team Member
McAllister's Deli
Valparaiso, IN
07.2021 - 02.2022
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Prepared food items following strict safety and quality guidelines.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Assisted in training new team members on operational procedures and standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Certificate - Phlebotomy
Ivy Tech Community College of Indiana
Valparaiso, IN05.2026
High School Diploma -
Chesterton High School
Chesterton, IN06.2021
Skills
- Workplace safety
- Inventory management
- Guest service
- Quality control
- Health education
- Medical terminology
- Blood collection
- Sample labeling
- Venipuncture
Timeline
Shift Lead
Taco Bell
01.2026 - Current
Shift Lead
Taco Bell
12.2024 - 08.2025
Crew Member
McDonald's
06.2023 - 12.2024
Kitchen Staff Member
Casey's General Store
12.2022 - 06.2023
Concessions Cashier
Cinemark Theaters
03.2022 - 06.2022
Team Member
McAllister's Deli
07.2021 - 02.2022
Certificate - Phlebotomy
Ivy Tech Community College of Indiana
High School Diploma -
Chesterton High School