Alana Benitez

Detail-oriented college student pursuing a Bachelor's degree in Computer Science at Florida International University (FIU) with a 4.0 GPA. Employed at Best Buy as a Phone Technician, specializing in mobile sales, carrier activations, and customer support. Demonstrates strong organizational and problem-solving skills, with a focus on analytical thinking and technical knowledge.

• Adaptability in Communication: In my previous hospitality and retail roles, I regularly adjusted my communication style to suit customer needs, especially during high-stress or confusing situations. This helped ensure clear understanding and improved customer satisfaction.
• Passion for Technology: Technology has always fascinated me. Inspired by my grandfather, a chemical engineer, I learned to explore systems and programs at a young age. My love for solving problems and understanding complex systems continues to drive my education and career path.